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Imperial Chrysler Dodge Jeep Ram
Mendon, MA
1,108 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,108 reviews
March 22, 2020
Professional and Courteous Thanks for a wonderful experience! It was a pleasure to do business with Trevor, Jeff and the team at Imperial. I received great service...professiona Thanks for a wonderful experience! It was a pleasure to do business with Trevor, Jeff and the team at Imperial. I received great service...professional, courteous, patient, etc. It was a positive experience. More
by blissburt
Employees Worked With
Trever LaCasse
March 19, 2020
Buying the 2019 RAM Limited This is a modern dealership providing sparkling showrooms and an extensive lot. Most importantly, our sales consultant, Shadi, made the selection and This is a modern dealership providing sparkling showrooms and an extensive lot. Most importantly, our sales consultant, Shadi, made the selection and buying experience a pleasant one because he was low key yet very efficient and courteous. I would definitely do business with Shadi and Imperial again. More
by Paul
Employees Worked With
Shadi Tarazi
March 14, 2020
Imperial Chrysler and Kevin Meehan you've outdone yourself. A very special thank you to sales manager Aaron Jacobs. What a great guy! Incredibly easy to deal with. Very knowledgeable and helpful. And yourself. A very special thank you to sales manager Aaron Jacobs. What a great guy! Incredibly easy to deal with. Very knowledgeable and helpful. And thank you to everyone else involved in this painless transaction from Amad A to Mike to Kim and everyone involved in getting the vehicle ready. We are beyond happy. We got a great deal on a beautiful vehicle. No pushy sales or deceptive tactics. They went out of their way to make sure we were taken care of. We recommend shopping at Imperial Chrysler or anyone of the Imperial locations for that matter. And we became bigger fans of Miss Mendon Diner too! Great food and prices. Very convenient while you wait. Not that we waited on anything for long, lol! So folks, stop in at one of the dealerships in the little town of Mendon! More
by apbavosi
March 10, 2020
John was great to work with in finding my new Jeep. I arrived later on a Friday night so we where not finished with the paper work until after closing time. He stayed until after I met with the finance d arrived later on a Friday night so we where not finished with the paper work until after closing time. He stayed until after I met with the finance department to make sure I did not have any question. I never felt rushed , great experance. I had left a few items in my trade in and John retrieved them and they where returned to me when I brought my daughter in the buy her her new truck. More
by Jbrm40
Employees Worked With
March 07, 2020
Frank Dumas has restored my confidence in a Dealership From sales with frank to service Imperial Dodge has been a truly honest and upfront experience with everything i was promised was delivered THANK YOU From sales with frank to service Imperial Dodge has been a truly honest and upfront experience with everything i was promised was delivered THANK YOU for the honest integrity shown by Frank and his Management and Service department at Imperial Dodge Mendon Ma Its been a hassle free experiance and would highly recommend the buying experience to everyone i know and meet in the future [A FIVE STAR PLUS EXPERIENCE] More
by rahaim66
Employees Worked With
Frank Dumas, Kimberly Jacques
March 07, 2020
Had the pleasure of working with the sweetest man ever, Frank! He helped me purchase my first car & really went above and beyond with taking care of me! I couldn’t have asked for a better person to work wi Frank! He helped me purchase my first car & really went above and beyond with taking care of me! I couldn’t have asked for a better person to work with! He’s the best!! More
by kfich94
Employees Worked With
Frank Dumas
March 04, 2020
I have TOTAL confidence in Imperial Chevrolet. Frank Dumas' knowledge, integrity and sincerity were what inspired me to purchase from Imperial more than anything. He reminded me about y first oil change Dumas' knowledge, integrity and sincerity were what inspired me to purchase from Imperial more than anything. He reminded me about y first oil change etc. More
by Suzanne Rosenthal
Employees Worked With
Frank Dumas
March 04, 2020
My positive experience with Imperial Chevrolet is due to the knowledge, integrity of salesman Frank Dumas. He LISTENED to my concerns and sincerely resolved them. CLEARLY, I felt safe buying this 2018 Chevy the knowledge, integrity of salesman Frank Dumas. He LISTENED to my concerns and sincerely resolved them. CLEARLY, I felt safe buying this 2018 Chevy Cruze. More
by sueedros2
Employees Worked With
Frank Dumas
March 03, 2020
Have made several purchases at Imperial. Bought a Chrysler 300 yesterday. Frank Dumas made it so easy for me and even got me the price I wanted! Thank you Frank and I would never need to go elsewhere Chrysler 300 yesterday. Frank Dumas made it so easy for me and even got me the price I wanted! Thank you Frank and I would never need to go elsewhere when purchasing a vehicle More
by Marieemulligan
Employees Worked With
Frank Dumas, Kimberly Jacques
March 02, 2020
Thanks Jim Burke for helping me through the great buying experience for my new Ram Rebel! Awesome showroom and check out the Miss Mendon diner! Thanks again, Tom experience for my new Ram Rebel! Awesome showroom and check out the Miss Mendon diner! Thanks again, Tom More
by Bassmaster99!
Employees Worked With
