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Imperial Chrysler Dodge Jeep Ram
Mendon, MA
1,109 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,109 reviews
December 06, 2021
Class act. Told him what I wanted, and he nailed it. He knew his inventory. No BS and great customer service. Highly recommended. I was there on a referral and am very happy with my experience. knew his inventory. No BS and great customer service. Highly recommended. I was there on a referral and am very happy with my experience. More
by Dave Barnes
Employees Worked With
December 01, 2021
I just Bought a new jeep and I love it ! Khalil was amazing and was very pleasant to work with amazing and was very pleasant to work with More
by Jaysev
Employees Worked With
November 11, 2021
I purchased my vehicle here about a year ago and have had exceptional service from my sales rep, Tom. During the process of the purchase of my vehicle he was very helpful with pickup and delivery of my new exceptional service from my sales rep, Tom. During the process of the purchase of my vehicle he was very helpful with pickup and delivery of my new vehicle and taking my old vehicle to the dealership. Because this was purchased during COVID, it was extremely helpful to have curbside/contactless service. My one suggestion would be in the service department, I was in this week and waited for my vehicle while it was being serviced. The furniture in the waiting area is not comfortable and should be replaced. I have some medical issues and having comfortable seating would have made my experience waiting much more enjoyable. All in all, I’m pleased with the overall experience. More
by Sully-99
Employees Worked With
Thomas Rizzitano JR
October 30, 2021
When I needed to find a car I found the best one I could with the help of Khalil Mansour. He was a great help to me. with the help of Khalil Mansour. He was a great help to me. More
by Jason Wake
Employees Worked With
October 30, 2021
I am grateful for such a great salesman to work with Khalil Mansour help me find everything I was looking for. Khalil Mansour help me find everything I was looking for. More
by Marlon jackson
Employees Worked With
October 20, 2021
My whole experience from start to finish was awesome! Very informed staff that was very easy to work with. Ed Kelly was a "Rock Star" with his wealth of knowledge and professional style of get awesome! Very informed staff that was very easy to work with. Ed Kelly was a "Rock Star" with his wealth of knowledge and professional style of getting things done. My experience of purchasing an automobile at Imperial was a complete joy! More
by jdean
Employees Worked With
Edward Kelly
