Imperial Chrysler Dodge Jeep Ram

Only give it a 1 cause we found a good vehicle at by today standards a decent price.other than that they were awful from the moment we went inside to complete paperwork.never discussed trade in they jus today standards a decent price.other than that they were awful from the moment we went inside to complete paperwork.never discussed trade in they just assumed that what they wanted to give was sufficient.took hours there and 2 weeks before we had the vehicle.and the best part about it is that 3 weeks after purchasing this vehicle the checking account was hacked and stolen from.we narrowed it right down to the email the finance manager requested from my wife to his personal email because oddly enough it would not send to imperialcars.com.just beware if u choose them More

I worked with Laith D. to recently purchase a 2023 Jeep Grand Cherokee Overland. Laith was efficient, courteous and made the process quite easy. Thanks Laith, I love my new to recently purchase a 2023 Jeep Grand Cherokee Overland. Laith was efficient, courteous and made the process quite easy. Thanks Laith, I love my new Jeep! Angela B More

Friendly and knowledgeable staff. Service was performed in the time quoted and everything was done well. Service was performed in the time quoted and everything was done well. More

Salesman was easy to work with and he was very kind. I would definitely go back. A bit far away from Worcester but they gave the best deal on a new Wrangler. I would definitely go back. A bit far away from Worcester but they gave the best deal on a new Wrangler. More

I bought a new Jeep Wrangler and the whole sales/financing/vehicle pickup experience went very smooth. Lou, Ahmed and JP were very helpful and knowledgeable and made the whole process enjoyab sales/financing/vehicle pickup experience went very smooth. Lou, Ahmed and JP were very helpful and knowledgeable and made the whole process enjoyable. More

Ahmed was great, got me a good rate on a used car and made some good points on buying an extended warranty. 1 major problem that's covered pays for the whole warranty made some good points on buying an extended warranty. 1 major problem that's covered pays for the whole warranty More

This service department is the worst. brought my 2015 wrangler in for top end knocking noise they took part top end apart needed to replace cam shafts rockers and valve tappets. Picked up brought my 2015 wrangler in for top end knocking noise they took part top end apart needed to replace cam shafts rockers and valve tappets. Picked up drove 45 miles Jeep started surging at stop light. Brought back to dealer . Replaced two more camshaft’s that they claimed warranty company would not cover the first time! Also replaced wire harness to throttle body that some how got damaged! Had to pick up Jeep for scheduled body work .they said Jeep still surging .they said they had 7 technicians working on it and could not figure it out. They said bring it back after body work is finished. Now at this point I am angry and annoyed! Decided not to bring back to dealer and wor on it myself . What I found was a cut wire to throttle body , intake was leaking due to stripping out bolt holes then filling holes withers silicone on lower intake.witch now has to be replaced also found a cracked pcv valve that they said had to be replaced with new one looks like they forgot about it this work preformed cost almost 4000.00$ pay out by warranty company I would not ever recommend this service department for any work to anyone More

A lot of inventory and good prices. But the process takes a few hours. Jean was our salesperson and he was good. I just didn't like how long it took. We did buy a vehicle and will b But the process takes a few hours. Jean was our salesperson and he was good. I just didn't like how long it took. We did buy a vehicle and will be picking it up in a couple days. Also, they emailed me a $500 off coupon, but when I tried to use if for the used car i bought, they said it was only for new cars (the coupon did not state that). More

John Ellis and the whole staff were friendly and accommodating we did the entire process online and the vehicle was delivered to me with no Hassle they really went above and beyond nice clean car, f accommodating we did the entire process online and the vehicle was delivered to me with no Hassle they really went above and beyond nice clean car, full tank of gas, sight unseen and John kept his word and everything was just as advertised. Really amazing experience! ❤️❤️❤️ John Ellis More

We have always wanted to do business with Imperial Cars, and yesterday we did. Sales Consultant, Paul Macchi showed us the vehicles we were interested in, and soon thereafter, Paul matched us with the perf and yesterday we did. Sales Consultant, Paul Macchi showed us the vehicles we were interested in, and soon thereafter, Paul matched us with the perfect vehicle ~ a beautiful 2024 Equinox! We purchased it and drove it home on the same day... Thanks to the professionalism of Paul and the team at Imperial Cars. More