Imperial Capital Cars Inc

0 Stars ! !!!!! I had an absolutely terrible experience with **Imperial Capital Cars**, and I strongly warn anyone, especially students or first-time buyers, !!!!! I had an absolutely terrible experience with **Imperial Capital Cars**, and I strongly warn anyone, especially students or first-time buyers, to stay away!!! From the very beginning, the process was rushed and misleading. I initially put $4,000 down on a 2017 red Audi A3, only to be told after handing over my money that there was suddenly a bank issue and I could no longer get the car. This forced me into purchasing a 2013 Nissan Maxima, which I did not originally want. Less than one hour after purchase, the car broke down across the street at Walgreens. The owner, Yusef Ubered me back to my school. The next day, instead of taking responsibility, I was called into his office, blamed for the issue, and then kicked out simply because he refused to return my money. The problems never stopped. I purchased the vehicle in February, and since then: * **March:** Check engine light came on — needed a tune-up * **April:** Same issue returned * **End of May:** AC compressor failed * **Mid-June:** Radiator cracked and vehicle failed * **July 28:** Check engine light again, rough driving — coil pack issue * **December 15:** Now facing serious issues with **bearings and the motor** After doing my own research, I discovered the vehicle was deemed a TOTAL LOSS in December of 2018. This information was never disclosed to me, and it does not appear anywhere in the paperwork I was given at purchase. I am a 19-year-old college student athlete, and I truly feel that I was taken advantage of. This dealership showed no accountability, no transparency, and no concern for customer safety or honesty. This has been a costly, stressful, and unfair experience. Please learn from my mistake and take your business elsewhere. More

THANK YOU BARBIE! for helping me with the purchase of my new car i really recommend them to everyone looking to buy a car they will help you with insurance qoutes! for helping me with the purchase of my new car i really recommend them to everyone looking to buy a car they will help you with insurance qoutes! More

Thank you barbie and antoine for helping me trade in my old vehicle I love my new Toyota Corolla with only 33k mile 🙋🏿‍♂️🙋🏿‍♂️🙋🏿‍♂️ I really recommend them old vehicle I love my new Toyota Corolla with only 33k mile 🙋🏿‍♂️🙋🏿‍♂️🙋🏿‍♂️ I really recommend them More

Thank you Barbie for helping me purchase my Mercedes Benz cla45 I really recommended them to all my family and friends👍👍👍 cla45 I really recommended them to all my family and friends👍👍👍 More

Thank you Antoine and Barbie for helping me buy the vehicle that I always dreamed of I highly recommend them To all my friends and family really good vehicles vehicle that I always dreamed of I highly recommend them To all my friends and family really good vehicles More

My experience was above my expectations. I arrive at 10am, and was were able to drive a few cars of my choice. Antoine was so patient with me and answered also my questions and concerns. Bar I arrive at 10am, and was were able to drive a few cars of my choice. Antoine was so patient with me and answered also my questions and concerns. Barbie was so welcoming and supportive with my car insurance, she made me feel like a friend instead of a customer. If you’re looking for a car, I strongly recommend Imperial Capital Cars!! More

Great Selection Of Vehicles I utilized Imperial Capital Cars because of their wide selection of vehicles to choose from and location from my home. Their salesman were patient and I utilized Imperial Capital Cars because of their wide selection of vehicles to choose from and location from my home. Their salesman were patient and knowledgeable. Answered my questions about the vehicles that sparked my interest. Nothing more. Nothing less. Very simple transition. I ended up choosing the Ford Explorer in the end. Had what I was looking for and was in mint condition. More

Transparent Car Dealership My first impression of this place was "they get things moving quickly." I came in on a Wednesday around noon to check out a car I've been researching. My first impression of this place was "they get things moving quickly." I came in on a Wednesday around noon to check out a car I've been researching. Was looking for a Volkswagen CC with decent mileage and they had what I was looking for. We finished the paperwork quickly and I visibly saw everything that transpired. Sam was easy to deal with and got me out of the door soon after I made my purchase. More

Urgent and Respectable Employees I recently made a visit to Imperial Capital Cars and it was a lot more simple than I expected it to be. I walked inside and I was immediately assisted I recently made a visit to Imperial Capital Cars and it was a lot more simple than I expected it to be. I walked inside and I was immediately assisted by someone who could help me. Maybe I got lucky. As our conversation progressed we ended up getting down to the nitty gritty pretty quickly. this is good because I was in a hurry. I don't mind small talking but that was not the time for me. I am glad the sales associate realized that. I looked at the different financing options that were available and I was satisfied with what they had to offer. I was able to choose a financing plan, choose the vehicle I wanted(Chevrolet), and out within a timely manner. Very pleased. Will use in the future. More

Great service and price With poor credit is fresh at a new job plus only $1000 I drove away in a BMW. Nice people, great service, awesome car. I told all my friends to chec With poor credit is fresh at a new job plus only $1000 I drove away in a BMW. Nice people, great service, awesome car. I told all my friends to check them out. More