Illini Nissan

The service dept was great brought all three of my cars in for service oil change on two and a unexpected break job on the third. The service team was a great help and completed all three cars . in for service oil change on two and a unexpected break job on the third. The service team was a great help and completed all three cars . More

All members were very polite and helpful. They inspected my vehicle thoroughly finding a leak in the front timing cover as well as some recalled parts. The work required was explained and calls were made wi my vehicle thoroughly finding a leak in the front timing cover as well as some recalled parts. The work required was explained and calls were made with updates as needed. A replacement car was provided for my convinience. Most importantly, I felt my vehicle was in good and capable hands and well taken care off. More

I am very disappointed with my conversation with Misty who accused me of yelling to her on the phone, first of all. I am glad that I had her on the speaker phone and my 20 year old daughter was listening. who accused me of yelling to her on the phone, first of all. I am glad that I had her on the speaker phone and my 20 year old daughter was listening. Also, she quoted me a price and then changed it saying she did not tell me what she said to me. I wrote everything on paper as she related and told her that I was writing down what she said. Kevin stated he was with her when she was talking to me back up the untruth she was telling me. Then my car was repaired only to be loaded with gas smell all in the car when I got it back. There was gas wasted where the tank was taken out, carpet, and my mats are no more good! I am very disturbed and I will never take my car to Nissan Illini for repairs or even an oil change again. I want my car cleaned and my mats replaced and not cleaned because we tried to clean them and the smell is still there. More

Great experience at Illini Nissan. Staff was friendly, helpful, and very knowledgably about the vehicle sold to us. Very easy to talk to, and gave us a good price when dealing with them. Wouldn't hesistat helpful, and very knowledgably about the vehicle sold to us. Very easy to talk to, and gave us a good price when dealing with them. Wouldn't hesistat to recommend Illini Nissan to anyone. Thanks for the great car buying experience. More

Called sat am for appt..took me right away. Everything done, including brake rotor replacement, and thorough inspection, winterization, tire rotation, oil change, repair front underbody water deflector, done, including brake rotor replacement, and thorough inspection, winterization, tire rotation, oil change, repair front underbody water deflector, complete fluid replacement, top offs. If I was an INDY car, this would have been a level 5 pit stop crew...a real winner. Thanks! More

They were extremelly friendly and helpful. Answered all our questions. They were very thorough with explaining everything. The whole process went very smoothly. I would definitely reccommend this dealershi our questions. They were very thorough with explaining everything. The whole process went very smoothly. I would definitely reccommend this dealership to others. More

I was very pleased with the overall experience, and feel that I can trust the people I worked with. I'd recommend Nissan to anyone. Please, keep up the good work! Peggy Swanson that I can trust the people I worked with. I'd recommend Nissan to anyone. Please, keep up the good work! Peggy Swanson More

Illini Nissan was the 10th dealership we had visited and the first one we found anything that came close to what we were looking for. The salesperson, Barbara Castellari, was so helpful and friendly. She the first one we found anything that came close to what we were looking for. The salesperson, Barbara Castellari, was so helpful and friendly. She really knows her cars. Chad Johnson was very patient answering my questions. They both made the transaction as easy as possible and it had been a long time since we had purchased a new car. The atmosphere at the dealership is very pleasant and the refreshments were appreciated. And we are very happy with the Rogue we purchased, too. Thank you! More

Gary is always easy to work with and is very helpful at explaining things. I also love the 3 for 3 program and the One to One program -- they are always helping me get discounts. explaining things. I also love the 3 for 3 program and the One to One program -- they are always helping me get discounts. More

They made our sales experirence so easy. We have always had excellent service at Illini Nissan. We love it so much we have been coming back since 1988. Do not believe we will go anywhere else ever. had excellent service at Illini Nissan. We love it so much we have been coming back since 1988. Do not believe we will go anywhere else ever. More