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Illini Nissan

Champaign, IL

4.7
199 Reviews

615 W Marketview Dr

Champaign, IL

61822

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Showing 199 reviews

March 31, 2025

Very clean and friendly atmosphere. Eric great to work with office personnel good and rear of staff good More

by markchaplin2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Graham, Andy Eisenmenger
March 10, 2025

Every question & concern fully explained. Also was given time to make our decision as well as driving time in new vehicle More

by Jane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Graham
Mar 10, 2025 -

Jane responded

Review completed

Mar 10, 2025 -

Illini Nissan responded

Thank you for sharing your experience, Jane! We’re delighted to hear that our team took the time to answer all your questions and concerns while ensuring you had plenty of time to make your decision. Test-driving and feeling confident in your choice are essential parts of the car-buying process, and we’re glad we could provide that for you. If you ever have any further questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle!

February 25, 2025

They were great to do business with. No pressure. I would strongly recommend Illini Nissan to anyone looking for a vehicle. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Graham
Feb 27, 2025 -

Illini Nissan responded

Hi Lisa, thank you for taking the time to leave a review for us at Illini Nissan. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2025

Excellent customer service. Highly recommended! Very helpful throughout. Go buy from them you wont be disappointed. More

by bdeppen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 26, 2025 -

Illini Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great week!

February 21, 2025

Highest Jasson is Amaizing, Ill recommend the dealer to my friends, I am happy with the truck. More

by Lettymonroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasson
Feb 23, 2025 -

Illini Nissan responded

Thank you for your review! We're glad to hear that you had a great experience and are happy with your truck. We appreciate your recommendation and look forward to serving you and your friends in the future.

February 16, 2025

Excessive Charges and Unfair Appraisal: 1. Total Cost of Repairs and Diagnostics • To date, I have paid $1,848.77 for diagnostics and repairs at your dealership, trusting that I would recei More

by GUSTAVO BALDELOMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beau Clouse, Eric Graham, Andy Eisenmenger, Heather Wilfley
Feb 16, 2025 -

GUSTAVO BALDELOMAR responded

Subject: Immediate Refund and Legal Warning Mr. Beau Clouse General Manager ILLININISSAN – Champaign, IL 615 W Marketview Dr, Champaign, IL 61822 Main: 217-352-8910 Dear Mr. Clouse. I have been clear and direct in all my communications, using this digital means to leave written evidence of my claim. No one writes my letters for me nor do I need them to do it for me. I use modern tools to translate my message and express myself accurately, something that your dealership refuses to do by not offering adequate bilingual service in the store or in its official communications. It is unacceptable that your salesperson now pretends to play the victim, as if he were the reincarnation of Mother Teresa or Gandhi, when the reality is that they have operated dishonestly and in bad faith. I do take responsibility and act professionally, seeking intellectual and creative alternatives to expose the fraud and economic abuse that your charges for prefabricated diagnoses represent. Possible Legal Actions: Since your dealership has refused to act transparently, I reserve the right to file formal complaints with the following entities: 1. Illinois Attorney General’s Consumer Protection Division 2. Federal Trade Commission (FTC) 3. Better Business Bureau (BBB) 4. Illinois Department of Consumer Affairs 5. Illinois Department of Motor Vehicles (DMV) 6. Local and State Police in case of wrongful detention or fraud I will not accept any more evasions or false accusations. I demand immediate reimbursement of $182.50 and a clear response correcting this injustice. If I do not receive a response within a maximum period of 7 business days, I will proceed with the corresponding formal complaints. Sincerely, Gustavo Baldelomar PS

January 29, 2025

Great to work with! Sales team and finance did an exceptional job and will return. More

by Mindy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Green, Andy Eisenmenger
Jan 31, 2025 -

Illini Nissan responded

Thank you so much for the high rating and feedback, Mindy. We're happy that you're happy, and hope that we can be of service to you again in the future!

January 21, 2025

Krista Ellington who was my account rep is professional, knowledgeable, and understands the needs of her customers. She does her best to work within the customer’s schedule. If you are looking for a new o More

by Country
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Sullivan, Andy Eisenmenger
Jan 23, 2025 -

Illini Nissan responded

We truly appreciate your kind feedback. It’s great to know that Krista and everyone involved worked together to provide the patience and support you needed to feel confident in your purchase. Thank you for choosing Nissan, and we look forward to assisting you in the future.

January 18, 2025

Great, easy, and fast service! I was able to leave very satisfied with my purchase. More

by cbilbro2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert, Eric Graham, Andy Eisenmenger, Heather Wilfley
Jan 22, 2025 -

Illini Nissan responded

Thank you for taking the time to let us know how we did! We really appreciate you being a customer and we're here for you anytime. Have an awesome day!

December 10, 2024

The staff was attentive and went above and beyond to make sure I left with the vehicle that I wanted. More

by austinjacobson94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Sullivan, Eric Graham, Andy Eisenmenger, Heather Wilfley
Dec 13, 2024 -

Illini Nissan responded

Thank you for sharing your experience! We’re thrilled to hear that our team went above and beyond to help you find the vehicle you wanted. Your satisfaction is our top priority, and we’re glad we could deliver. Enjoy your new ride, and let us know if you need anything in the future. Happy Holidays!

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