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Ilderton Dodge Chrysler Jeep - Service Center

High Point, NC

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47 Reviews

47 Reviews of Ilderton Dodge Chrysler Jeep - Service Center

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December 10, 2022

Several years ago my dad showed us to purchase his chrysler van. This can had been great and taken us great places. Unfortunately the transmission failed. We had the van towed to Ilderton Dodge in More

by BethLong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Jan 10, 2023 -

Ilderton Chrysler Dodge Jeep Ram responded

Thank you for providing your feedback and letting us know about this issue, We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on 336-899-7992 and we'd be happy to help you out. Cheers, Ilderton Dodge Chrysler Jeep Ram

November 05, 2021

There labor rates are way too high and I purchased A There labor rates are way too high and I purchased A vehicle from them Just over a year ago and It's xxxxed up and they say that I gotta pay More

by mack196864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not know
Nov 15, 2021 -

Ilderton Chrysler Dodge Jeep Ram responded

Thank you for providing your feedback and letting us know about this issue, Mack196864. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on 336-551-8901 and we'd be happy to help you out. Cheers, Ilderton Dodge Chrysler Jeep Ram

October 21, 2021

Superior Jeep Wrangler service from Jeep Experts. Highly recommend! Ask for Jim in service and Mason in Sales. More

by Bamkeys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason, Jim
Nov 15, 2021 -

Ilderton Chrysler Dodge Jeep Ram responded

Thank you greatly for your business! We value you as our customer and look forward to seeing you in the future.

September 18, 2021

Excelente service and customer attention.Good experience Excelente service and customer attention. Good experience to be a customer. Good knowledge on their job. Good guidance on solving customers mechani More

by rodriguezmoha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the guys in parts and service
Sep 21, 2021 -

Ilderton Chrysler Dodge Jeep Ram responded

Thank you for being a valuable customer

Sep 21, 2021 -

Ilderton Chrysler Dodge Jeep Ram responded

Thank you for being a valuable customer

February 06, 2021

My truck went in with Cam and Lifter to be replaced. Was quoted 2900.00 for the job, turned into over 4k 18 hours of labor and what I learned was at most take 10 to 12 and thats pushing it. It went in on th More

by Melissaandjeff2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dillon, sabrina and jeff
January 14, 2021

I just purchased a Stinger from Ilderton & WOW!!! My initial conversation was with Tina in sales. She got everything together & got me with Scott Osborne, their sales manager. Let me tell ya, Scott is t More

by Wood F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Osborne
June 26, 2019

Terrible customer service Purchased new Jeep Commander...great on sales, but will not return my calls regarding the warranty. I have called multiple times and left messages. More

by Kayla&bo1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ms. Nobody Calledback
April 16, 2019

The place is a joke at best. If they had negative stars they would sure get it. There must be a ton of fake reviews on this place. I had terrible service in 2008 and terr More

by ducatibobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Bennett
January 10, 2019

I Don't Recommend! I made appointments twice for this dealership to service my suv that I purchased from them on 11/10/18. When I took it there, they said they were ver More

by jonesy245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Would it make any difference? My vehicle still won't be serviced by Ilderton.
November 20, 2018

Awesome Service Department! I purchased my vehicle in Prince George, Virginia and we live in Asheboro, NC so commuting for service there would be pretty much pointless. I started More

by CandiceG85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Claus
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