Ilderton Chrysler Dodge Jeep Ram

great service Great service! Great staff! Service was done in a timely matter. Thank you to all of the service and parts staff at Ilderton in High Point. Great service! Great staff! Service was done in a timely matter. Thank you to all of the service and parts staff at Ilderton in High Point. More

Oil change The oil change was very reasonable and the young man who helped me was knowledgeable. Everyone there was very courteous. I was would like to say they The oil change was very reasonable and the young man who helped me was knowledgeable. Everyone there was very courteous. I was would like to say they treated me with the upmost respect here. Didn’t talk down to me or disrespect me in any kind of way. They were very professional unlike the Jeep place in Greensboro on Wendover. I was recommended by my husbands grandmother Mary Wells. I knew if she recommended them. They had to be good at what they do. More

Better then asheboro This dealership is befair one of the best they got me in out as fast as possible they were very friendly and knew how to handle a customer I drive ove This dealership is befair one of the best they got me in out as fast as possible they were very friendly and knew how to handle a customer I drive over 40 minutes from asheboro we’re Im located and I would recommend ilderton dogde over asheboro Dodge and I like 5 minuets form asheboro More

Great Service I have never experienced a bad time at all since dealing with Ilderton Dodge. Service Advisors are great & very helpful always. Very friendly & always I have never experienced a bad time at all since dealing with Ilderton Dodge. Service Advisors are great & very helpful always. Very friendly & always able to explain to you what’s going on vehicle & always suggests if something else needs to be done. More

Hard workers I have had an electrical problem with my Chrysler town and country van for four years now. Justin has worked with me and the service department to try I have had an electrical problem with my Chrysler town and country van for four years now. Justin has worked with me and the service department to try and find the problem all to no avail. Even though they haven't fixed or found the problem I'm still treated courteously and I'm kept up to date on what they are trying and testing on my van. I will continue to use Ilderton Dodge as long as I have my van. More

New Car Awesome service! Didnt have to wait around for hours, was in and out riding off in my brand new car! I even told my mom and cousin about them who both Awesome service! Didnt have to wait around for hours, was in and out riding off in my brand new car! I even told my mom and cousin about them who both ended getting a brand new vehicle as well!!! More

Not trustworthy. Negotiated a price with Internet team. Agreed to everything. Started paperwork. Then the dealership sold the vehicle right out from under us! The ma Negotiated a price with Internet team. Agreed to everything. Started paperwork. Then the dealership sold the vehicle right out from under us! The manager indicated they follow their normal business practice. I was just waiting on the finance paperwork to be completed! Lack of Ethics!! How have they been around 92 years! More

Can’t get parts on time Was told my parts would be in the following week so took my vehicle out of serve a couple of days before hand. Three weeks later after loosing thousan Was told my parts would be in the following week so took my vehicle out of serve a couple of days before hand. Three weeks later after loosing thousands of dollars I had it fixed at another dealership that had no problem getting the parts and said the parts were not back ordered like Al in the service department told me. And by the way Al stop hanging up on people, everyone I talked to this guy I would get cut off because I assume he thought we were done. I was not he just needs to slow down and listen to the customers. More

THE WORST SERVICE I have had nothing but HORRIBLE customer service. So dissatisfied with my used car (2014 Jeep Grand Cherokee) that I bought almost a month ago, I have I have had nothing but HORRIBLE customer service. So dissatisfied with my used car (2014 Jeep Grand Cherokee) that I bought almost a month ago, I have had it in their shop for over 3 weeks and have only been able to drive it for two days out of the whole month. Constant problems that should’ve been taken care of before it was even put on the website for sale. I have specific things that needed to be fixed and they fixed only half. Lazy service department who do things half-xxx and don’t actually care about your safety. Terrible service manager who just cares about money and will not follow through with promises after you sign the contract. You will play phone tag since no one wants to be held accountable. I will be going up on Monday to get my trade in back, this is the worst experience ever. More

Bad customer service - Trying to buy - Couldn't I tried to buy a brand new RAM 1500 that was advertised on Cars.com. Asked for the final prices, and after 6 hours, many unanswered messages, they did I tried to buy a brand new RAM 1500 that was advertised on Cars.com. Asked for the final prices, and after 6 hours, many unanswered messages, they didn't bother to answer me. When I told the lady to forget about it, she answered me a lot of times, telling me how busy they are... More