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Ideal Hyundai Buick GMC - Service Center

Frederick, MD

4.0
235 Reviews

235 Reviews of Ideal Hyundai Buick GMC - Service Center

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October 16, 2019

I had a flat tire down the street from Ideal and stopped in I had a flat tire and since the 2016 Hyundai Elantra does not have a spare donut tire and only a fix a flat. I was near Ideal and the did get me in a More

by NellisRobert64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave O'Connell
October 14, 2019

Awesome Dealer I love Ideal! Tyler and Rose are always friendly faces and they are helpful, professional and courteous. The folks here get you in and out quickly. More

by JIMJMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Rose Cochran
October 14, 2019

Worst service experience EVER Poor communication. Unfriendly staff. Repairs took quite a bit longer than originally promised due to wrong parts ordered TWICE. Rental was close to m More

by tootyrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty , Steven Lubel
October 14, 2019

A quick and professional servicing of my vehicle I brought my vehicle in for the 15k servicing, I was attended to quickly and the service was done in a very reasonable amount of time. Please note More

by grbthree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hislop, Ken Cooper
October 11, 2019

Excellent Customer Service Dave and Rose in service were so awesome during my most recent service. I had a recall on my car and they assisted me with the most utmost respect an More

by jlco7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Cochran, Dave O'Connell
October 11, 2019

Great experience! Angel did a great job fixing two things on my new Hyundai Elantra. Excellent service from Rose and Angel. I would definitely recommend Ideal Hyundai f More

by griffin.angie22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Cochran
October 09, 2019

EVERYONE WAS VERY FRIENDLYAND KNOWLEDGEABLE I HAD QUESTIONS ABOUT THE WORKINGS OF THE CAR AND ALL MY QUESTIONS WERE ANSWERED THE WORKERS WERE VERY UNDERSTANDING AND THOUGHTFUL IN THEIR ANSWERS More

by SDOCKENEY1@FRONTIER.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2019

Good Service First time here for service. We were there for a recall. The service guy was pleasant and helpful. He was able to add oil change and tire rotation More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hislop
October 09, 2019

Quality customer service My new service center for our Hyundai! Came in to have recall items corrected. Dave was very knowledgeable and helpful. I bought my car here but st More

by sorsinis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave O'Connell
October 08, 2019

Service techs. were very friendly & knowledgeable. the 45000 mile checkup was very thorough with only the in cabin air filter was replaced. My waiting time for this extensive checkup was reasonable. I More

by MAMAPAPA7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Rogers was my service contact,
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