Ideal Hyundai Buick GMC - Service Center

Great Service from the Service Center I discovered a problem with my car yesterday. I brought it in right away and was told that the problem was covered under warranty and there were 2 ad I discovered a problem with my car yesterday. I brought it in right away and was told that the problem was covered under warranty and there were 2 additional alerts on the vehicle that Amy said they would take care of at no charge as well. She had the courtesy shuttle bring me to work. When the repairs were completed I was busy at work and unable to leave to pick up my car. Amy had my car delivered to me at the office. Both courtesy shuttle drivers that I met were friendly and helpful. When the check engine light came on in my car, it was the worse way to start a Monday. I never imagined that Amy, the service team and your "rock star" courtesy drivers would actually turn this around for me. Thank you Ideal Service Team!!!! You have restored my faith in Monday mornings!!! More

Beware the service department Scheduled my 30,000 mile service online. This is a standard service package that includes about 24 different things including oil change, tire rotati Scheduled my 30,000 mile service online. This is a standard service package that includes about 24 different things including oil change, tire rotation, air filter, cabin filter, and a bunch of inspections. Was given a price at the dealer about $20 higher than the Hyundai package price. When I showed them the package price, the service writer said "oh we don't go by that, that's generic and doesn't apply to all cats". Really? If it's "generic", went is the site tailored to my specific car, even down to the VIN number? Then, they tell me I need fuel injector cleaner/additive. I said "that's included in the 30k service" and showed them the Hyundai package. The service writer promptly told me "that's not included in our package" and is ANOTHER $20. I'm not fighting the $40 I was overcharged, but I guarantee you Ideal will lose more than that when I take my future service to another dealer. More

I called into the dealership looking for recommended service to be performed in a short period of time. Shawn answered the call and was very helpful, friendly, and proficient. He provided me with what t service to be performed in a short period of time. Shawn answered the call and was very helpful, friendly, and proficient. He provided me with what the dealership was able to do, matched the competitors price, and provided me the service that I needed. The service department was very busy when I got there, however, they were able to focus on my needs. I was going to walk about a mile down the road to get bite to eat and Shawn even asked me if I wanted their shuttle driver to take me. I would highly recommend this dealership to anyone no matter what they drive...I noticed other makes/models in service that werent even Hyundai's! This was my first time servicing my vehicle with this dealership and I would definitely bring it back in the future. I live about an hour away but plan on getting my car serviced when I am out that way. More