Ideal Hyundai Buick GMC - Service Center

Excellent customer service Friendly, fair, helpfull, repeat customer, great choices to chose from. Sales and service people are great to work with. Free firist oil change, fr Friendly, fair, helpfull, repeat customer, great choices to chose from. Sales and service people are great to work with. Free firist oil change, free car washes More

So thankful! I dropped my car off on Sunday night with the expectation that it wouldn’t get looked at until at least Tuesday/Wednesday (told when I called on Satur I dropped my car off on Sunday night with the expectation that it wouldn’t get looked at until at least Tuesday/Wednesday (told when I called on Saturday), but i got a call Monday afternoon getting unpleasant, but expected news. When I had a hard time tracking down the extended warranty I had purchased, Dave was able to locate the information for me. I am so grateful that he went the extra mile and for the great work the service department provided. More

Great customer service I have always received the best customer service from Debora and John. They are always willing to accommodate my schedule, even if it’s a last minute I have always received the best customer service from Debora and John. They are always willing to accommodate my schedule, even if it’s a last minute or emergency request for service. More

Three minor repairs Check engine light came on, they diagnosed and fixed the problem. Backup camera wasn't coming on when vehicle was put. In reverse - they replaced the Check engine light came on, they diagnosed and fixed the problem. Backup camera wasn't coming on when vehicle was put. In reverse - they replaced the camera. The rear fender under the rear taillight needed fixing, this was also repaired. More

Great techs Want to say that Dave OConnell the service writer was great at giving us an appointment that fit our schedule. He is always very accommodating and pro Want to say that Dave OConnell the service writer was great at giving us an appointment that fit our schedule. He is always very accommodating and professional. Our work was done in a timely manner by expert mechanic Randy Davis. No one else ever does my service. More

The concern as written on receipt is wrong The concern A for invoice 44911 indicates “customer states when emergency brake pedal is pressed it does not always engage, brakes have to be pressed The concern A for invoice 44911 indicates “customer states when emergency brake pedal is pressed it does not always engage, brakes have to be pressed very hard to slow vehicle down”. This sentence described 2 completely different issues. The emergency brake is not pressed to slow vehicle down. The second issue deals with the regular brakes. The cause section therefore makes no sense. What cause goes with what concern? Then i was charged 57.50 for this section A. More

Wasted Trip I received not one (1) but two (2) emails telling me that there were recalls on my car and I needed to schedule service. I scheduled the service on my I received not one (1) but two (2) emails telling me that there were recalls on my car and I needed to schedule service. I scheduled the service on my car and even had to turn down a trip to New York instead of cancelling the appointment. Got to the dealership and was told that there were no recalls that needed fixing at that time and that I had received the emails in error. Not a Happy Camper! More

REPAIR OF MOTOR GREAT SERVICE ADVISOR. WILLING TO GO THE EXTRA MILE. KEPT ME POSTED EVERY DAY. MADE SURE THAT REPAIRS WERE COVERED UNDER THE 100,000 MILE WARRANTY. GREAT SERVICE ADVISOR. WILLING TO GO THE EXTRA MILE. KEPT ME POSTED EVERY DAY. MADE SURE THAT REPAIRS WERE COVERED UNDER THE 100,000 MILE WARRANTY. More

easy in anmd out Easy in and out ready when promised Even washed the car, but could use a better drying system for the car wash . Steve was very helpful Easy in and out ready when promised Even washed the car, but could use a better drying system for the car wash . Steve was very helpful More

VALET SERVICE PLANNED TO GET AN XRAY OF INJURED HAND AFTER CAR REPAIR APPOINTMENT. VALET SERVICE TOOK ME THERE AND BACK. JOHN EVEN GAVE EXCELLENT INFO HOW TO CARE PLANNED TO GET AN XRAY OF INJURED HAND AFTER CAR REPAIR APPOINTMENT. VALET SERVICE TOOK ME THERE AND BACK. JOHN EVEN GAVE EXCELLENT INFO HOW TO CARE FOR DAMAGED HAND. ANDI WAS ON MY WAY WITHOUT WAIT TIME. More