Ideal Hyundai Buick GMC - Service Center
Frederick, MD
235 Reviews of Ideal Hyundai Buick GMC - Service Center
Brake service and oil change my service was prompt and was finished in a timely manner. My wife waited for in the lounge and Mr Michael was very good at keeping her informed of th my service was prompt and was finished in a timely manner. My wife waited for in the lounge and Mr Michael was very good at keeping her informed of the progress. More
Service Great and friendly service. Very accommodating of my schedule . I needed my car sooner than originally planned due to a bit of a emergency and they s Great and friendly service. Very accommodating of my schedule . I needed my car sooner than originally planned due to a bit of a emergency and they sped up my service to meet this emergency. More
Dropin repair Car died at home and towed into dealer, Service was responsive and good. The service rep Chris called many times to keep me up to date. Car died at home and towed into dealer, Service was responsive and good. The service rep Chris called many times to keep me up to date. More
Service Repair From the initial call regarding a notice received from GMC in reference to 2015 GMC Canyon for fuel purge solenoid to replacement and completion was e From the initial call regarding a notice received from GMC in reference to 2015 GMC Canyon for fuel purge solenoid to replacement and completion was effortless and smooth, everyone was awesome. More
Break repair. Very good service. I have been using this garage for many years and I have never been disappointed. I would highly recommend it. Very professional. Very good service. I have been using this garage for many years and I have never been disappointed. I would highly recommend it. Very professional. More
Bloutooth Radio Service Had problem with Bluetooth and radio since purchased vehicle. Ideal only place to actually verify problem and offer a possible solution. Headquarters Had problem with Bluetooth and radio since purchased vehicle. Ideal only place to actually verify problem and offer a possible solution. Headquarters did not help me. Thank God for Ideal. More
Great service dept! They always get me in and out. Very honest and helpful service dept. I moved from New Jersey glad I found them. I wish they were my first dealership I They always get me in and out. Very honest and helpful service dept. I moved from New Jersey glad I found them. I wish they were my first dealership I went to.... at least they are my last. More
A blessing because l thought I would pay more money but paid The service l received on my vehicle satisfying l can truly say thank God for extended warranty. Mr. John Michael explained everything to me before se The service l received on my vehicle satisfying l can truly say thank God for extended warranty. Mr. John Michael explained everything to me before serving my car and letting me know the work that needed to be done. More
Hybrid system failure Took 2 days to find out what the issue was, I had to call to get answers though. To have your car lock up because of a hybrid issue, have it towed to Took 2 days to find out what the issue was, I had to call to get answers though. To have your car lock up because of a hybrid issue, have it towed to dealership and I had to call 3 days later is poor customer service. More
Wheel Hub Repair Prompt diagnosis of problem with timely resolution of warranty repair plus other requested services. Dropoff and pickup services were outstanding, and Prompt diagnosis of problem with timely resolution of warranty repair plus other requested services. Dropoff and pickup services were outstanding, and the overall experience was both pleasant and seamless. In other words, the way it ought to be. More