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Ideal Hyundai Buick GMC - Service Center

Frederick, MD

4.0
235 Reviews

235 Reviews of Ideal Hyundai Buick GMC - Service Center

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October 07, 2018

Brake service and oil change my service was prompt and was finished in a timely manner. My wife waited for in the lounge and Mr Michael was very good at keeping her informed of th More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Michael
October 05, 2018

Service Great and friendly service. Very accommodating of my schedule . I needed my car sooner than originally planned due to a bit of a emergency and they s More

by LEATHERMANGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Johnson
October 05, 2018

Dropin repair Car died at home and towed into dealer, Service was responsive and good. The service rep Chris called many times to keep me up to date. More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and his Tech.
October 04, 2018

Service Repair From the initial call regarding a notice received from GMC in reference to 2015 GMC Canyon for fuel purge solenoid to replacement and completion was e More

by Trudy.King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeBorah Green, John Michael
October 02, 2018

Break repair. Very good service. I have been using this garage for many years and I have never been disappointed. I would highly recommend it. Very professional. More

by BJaar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Eggleton
October 01, 2018

Bloutooth Radio Service Had problem with Bluetooth and radio since purchased vehicle. Ideal only place to actually verify problem and offer a possible solution. Headquarters More

by cherylanng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Harlow and Chris Diaz
October 01, 2018

Great service dept! They always get me in and out. Very honest and helpful service dept. I moved from New Jersey glad I found them. I wish they were my first dealership I More

by LMummey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
September 28, 2018

A blessing because l thought I would pay more money but paid The service l received on my vehicle satisfying l can truly say thank God for extended warranty. Mr. John Michael explained everything to me before se More

by DEBBIESMITH825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Michael
September 28, 2018

Hybrid system failure Took 2 days to find out what the issue was, I had to call to get answers though. To have your car lock up because of a hybrid issue, have it towed to More

by enjoy_the_game1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
September 25, 2018

Wheel Hub Repair Prompt diagnosis of problem with timely resolution of warranty repair plus other requested services. Dropoff and pickup services were outstanding, and More

by Mark Hickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with
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