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Ideal Hyundai Buick GMC - Service Center

Frederick, MD

4.0
235 Reviews

235 Reviews of Ideal Hyundai Buick GMC - Service Center

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October 25, 2018

Dead battery Prompt response to an emergency situation. Battery died and left us sitting. Ideal accommodated us and remedied the issue even though we did not have More

by OHARAAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 22, 2018

Another satisfying experience I love this place. Every visit I am treated with respect and my car is giving priority care. The price of an oil change here is the best in town and t More

by michellelearly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Johnson
October 22, 2018

Service Everything went as scheduled. Staff was very helpful and courteous. After the work was finished the service advisor went over everything with me. Work More

by DWIGHt1803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Diaz
October 20, 2018

Knowledgeable Scheduled for oil change was in and out within an hour. Serviceman acknowledged my concern regarding the air pressure in my tires and it was addresse More

by DorothyWeber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DIDN'T GET HIS NAME
October 17, 2018

Excellent fast service The service was thorough and fast--oil change and tire rotation---excellent! The gentleman who assisted me was very friendly and thorough, and got me More

by BERNARD.W.GITLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name as this time, but very attentive
October 16, 2018

core charge Disappointed in charging me a core charge for my old battery upon replacement. I wanted to take my old battery with without a core charge. Would not w More

by cselbyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Johnson
October 15, 2018

AWESOME! JOHN AND MARTY , AND THEIR TEAM ARE GREAT. ALWAYS! FROM THE TIME THE APPOINTMENT WAS MADE BY JOHN, TILL TIME IT WAS PICKUP. EXCELLANT! THANKS! FOR BEING G.M. BEST. I WILL BUY MY NEXT CARS FROM IDEAL More

by TJJTHARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN P. AND MARTY HARLOW , IN SERVICE.
October 11, 2018

60000 mile Needed the 60000 mile service and my windshield replaced. As always Steve was very helpful and easy to work with. Very knowledgeable and explained w More

by OSBDI01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lobel
October 09, 2018

Customer service John was my service manager and quoted a price for 3 things I needed done. The actual price was lower than the quoted price because one of the things More

by LUCHT.FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Ken Cooper
October 08, 2018

GOOD SERVICE DEPARTMENT IDEAL BUICK HAS BEEN MY DEALERSHIP AND SERVICE DEPARTMENT FOR MANY YEARS. DEPARTMENT FOR SERVICE HAS REALLY IMPROVED OVER THE PAST COUPLE OF YEARS. CH More

by Karol1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New service employee. , Clyde Eggleton
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