Ideal Hyundai Buick GMC - Service Center

Accommodating The service rep was very accommodating and more importantly, helped me understand what service I needed and didn't need. I waited less time than expe The service rep was very accommodating and more importantly, helped me understand what service I needed and didn't need. I waited less time than expected. They even ran my car through the carwash when the service was done. Overall this was a good experience! More

Fast repair and knowledgeable staff They were really good and called me out. Ordered parts fast. I don't know what else to say other than thank you very much. They were really good and called me out. Ordered parts fast. I don't know what else to say other than thank you very much. More

Always a good experience The service team at Ideal always does a great job and Steve was very knowledgeable and helpful with my specific questions. They got me to work on time The service team at Ideal always does a great job and Steve was very knowledgeable and helpful with my specific questions. They got me to work on time after dropping off my car! They also expedited my service with little notice so that I could pick up my car much earlier than expected. Thanks to their team and Especially Steve! More

Always Competent Never had a problem or issue getting our 2015 Sonata serviced here. Always great about getting me the best price on parts and up-front on labor. Never had a problem or issue getting our 2015 Sonata serviced here. Always great about getting me the best price on parts and up-front on labor. More

Hyundai doesn't stand behind their autos Air Bag light came on. Searching online revealed that this is a recurrent problem with several Hyundai/Kia models, to include the 2008 Elantra that I Air Bag light came on. Searching online revealed that this is a recurrent problem with several Hyundai/Kia models, to include the 2008 Elantra that I own. Many models had such an extreme problem that Hyundai issued an extended warranty to correct this issue. Informed by service department that the module went bad and was quoted around $1500 to fix it. This is almost the value of my car so I'm trying other methods to get this fixed. Luckily I'm searching for a new car and I was able to take Hyundai/Kia off my list. More

average at best Car not ready on time, they lost one of my keys (they replaced). Plastic coves under the engine missing and oily substance on wiper blades. Car not ready on time, they lost one of my keys (they replaced). Plastic coves under the engine missing and oily substance on wiper blades. More

Services maintenence Like always,staff very friendly, good team work, Services done on time. Enjoy the free wi fi . And they take my Saturn 07 very well and my 201 Like always,staff very friendly, good team work, Services done on time. Enjoy the free wi fi . And they take my Saturn 07 very well and my 2012 gmc terrain More

Service Referral Very considerate staff, accommodating, flexible, easy to arrange shuttle service, etc. only issue was the gad cap metal cover was torn off during car Very considerate staff, accommodating, flexible, easy to arrange shuttle service, etc. only issue was the gad cap metal cover was torn off during car wash procrss. Had to order replacement, dealership will cover costs of repair. More

Seems like a fair shake I bought my Accent at Ideal 6 years ago and have been taking it there for service ever since. They have always seemed to give me a fair deal and don’t I bought my Accent at Ideal 6 years ago and have been taking it there for service ever since. They have always seemed to give me a fair deal and don’t try to push services. They have a nice waiting room and the cleanest restroom I’ve ever seen! The shuttle can’t always pick me up on Ft. Detrick, which is a drawback, but otherwise I have no complaints. More