Ideal Hyundai Buick GMC - Service Center

Warranty work completed. Completed warranty work on a used car I purchased. The purchase was not from Ideal. Also they found a recall that was outstanding and completed that Completed warranty work on a used car I purchased. The purchase was not from Ideal. Also they found a recall that was outstanding and completed that work. More

Service Steve was helpful, proactive and he followed through the time line and also kept me updated about the service status . He was honest and transparent Steve was helpful, proactive and he followed through the time line and also kept me updated about the service status . He was honest and transparent More

Excellent followup to keep us posted on status of car. John was responsive to our questions, kept us posted as we waited for a new engine. He was prompt in getting us a Rental car. John was responsive to our questions, kept us posted as we waited for a new engine. He was prompt in getting us a Rental car. More

Much better than previous visits. I have never been properly greeted when coming in for service. This last time was different. My check in was friendly and I even got a hand shake wh I have never been properly greeted when coming in for service. This last time was different. My check in was friendly and I even got a hand shake when I left. This has never happened before. Whatever you're doing, keep it up. More

Tire replacement Hit a nasty pothole in Virginia and had to change my tire with the little toy spare - I don't like driving on that tire for any amount of time - gave Hit a nasty pothole in Virginia and had to change my tire with the little toy spare - I don't like driving on that tire for any amount of time - gave Ideal a call and spoke to Dave in service - he was great, got me in and taken care of right away - I've always had great service here and wouldn't go anywhere else. They do a great job and the whole service staff is friendly and professional. More

Airbag recall and light on Recalled items replaced at no cost and airbag system restored to normal. Prompt scheduling of my car for an appointment and quality service. Mr Lube Recalled items replaced at no cost and airbag system restored to normal. Prompt scheduling of my car for an appointment and quality service. Mr Lubel was polite and courteous. More

A Day Of Sales & Service The only place I'd ever take & trust my Hummer H3 to be worked on. Thank you for helping me afford the services needed despite being on a very tight b The only place I'd ever take & trust my Hummer H3 to be worked on. Thank you for helping me afford the services needed despite being on a very tight budget due to my SSI income. This is something that is very rare to find when searching for a good & honest dealership/service dept. More

Engine and Turbo replacement Dave was a great aervice advisor to work with. From the original diagnosis to the warranty claim submission and the final repairs, he kept me up to d Dave was a great aervice advisor to work with. From the original diagnosis to the warranty claim submission and the final repairs, he kept me up to date through it all. Great guy to have on your team. More

Oil change/recall Eric Cook is great! When I'm ready for my next new car I will buy from him again! Marty in service is great too! Eric Cook is great! When I'm ready for my next new car I will buy from him again! Marty in service is great too! More