Ideal Hyundai Buick GMC - Service Center
Frederick, MD
235 Reviews of Ideal Hyundai Buick GMC - Service Center
Car in for routine maintenance. I am always notified of anything extra needed for correction, they do not just do it and then tell me, this makes me comfortable with leaving the car I am always notified of anything extra needed for correction, they do not just do it and then tell me, this makes me comfortable with leaving the car in their care. More
BAD DEALING I LEFT A REVIEW, I SUPPOSE IT WAS SO BAD YOU REFUSED TO POST. NEEDED ATTENTION ON HEADLIGHTS. PLANS TO CKECH MY PROBLEM WENT IGNORED BY MARTY. I LEFT A REVIEW, I SUPPOSE IT WAS SO BAD YOU REFUSED TO POST. NEEDED ATTENTION ON HEADLIGHTS. PLANS TO CKECH MY PROBLEM WENT IGNORED BY MARTY. More
Fuel pipe inspection & repl Strict respect if appointment: The day I went to make appointment, we agreed that I should drop the car at 9:30 pm and pick it at 2:00 pm. The appo Strict respect if appointment: The day I went to make appointment, we agreed that I should drop the car at 9:30 pm and pick it at 2:00 pm. The appointment st came they told me that it should later afternoon that I can pick the car. I received finally the call letting me know that it should be around 5 or 5:30 pm More
Small job but well done! Made an appointment to fix my broken wheel stud and pick up some additional wheel studs for my Pontiac Solstice in and out in less than an hour. Made an appointment to fix my broken wheel stud and pick up some additional wheel studs for my Pontiac Solstice in and out in less than an hour. More
Having updated software installed. I was finished faster than expected. Surprised that all my fluids, battery and tires were checked as a courtesy. Chris Diaz was very patient and cou I was finished faster than expected. Surprised that all my fluids, battery and tires were checked as a courtesy. Chris Diaz was very patient and courteous in answering my questions. More
Excellence It's already great no need for improvement. I am happy and satisfied with the service as well as the coupon was applied that cost me less. Thanks It's already great no need for improvement. I am happy and satisfied with the service as well as the coupon was applied that cost me less. Thanks More
Two recalls required for 2013 Hyundai Sonata Unfortunately I could not make an appointment so assumed worst case of the 4 hour window. I arrived at 7:50am and the service technician took my infor Unfortunately I could not make an appointment so assumed worst case of the 4 hour window. I arrived at 7:50am and the service technician took my information and showed me to the waiting room. They had my car finished by 9:40am which I thought was exceptional. I do not remember the gentleman's name that assisted me but he was very professional and pleasant. This is my 2nd Sonata and when I bring my car to Ideal Hyundai for service I am always satisfied. More
Great service Fantastic customer service, honest and great mechanics and service writers... easy to get an appointment and timely service. Shuttle service was pol Fantastic customer service, honest and great mechanics and service writers... easy to get an appointment and timely service. Shuttle service was polite and on time. More
Excellent Customer Service!! Steve Lubel was the Service Rep. who assisted me during this visit for the recall on my car. Steve is also the Service Rep. who has assisted me on mu Steve Lubel was the Service Rep. who assisted me during this visit for the recall on my car. Steve is also the Service Rep. who has assisted me on multiple previous visits to this service center for various reasons. I really cannot say enough good things about Steve. He is fast, courteous, professional, and very funny. I truly enjoy talking to him. More
Best experience ever From the first call to set up my service appointment to picking up my repaired car I couldn't say enough about Ideal Hyundai service department. Chris From the first call to set up my service appointment to picking up my repaired car I couldn't say enough about Ideal Hyundai service department. Chris took care of me from start to finish and exceeded all expectations! More