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Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Scam City- False Advertising- Poor Follow Up Responded to a Car Gurus ad for 2015 Genesis Demo at $30K. Received prompt e-mail and text from Chad, but after numerous calls, 4 messages and a text Responded to a Car Gurus ad for 2015 Genesis Demo at $30K. Received prompt e-mail and text from Chad, but after numerous calls, 4 messages and a text to him over 2 1/2 days, finally talked with Alyssa who was professional. After answering my questions and knowing approx., value of my trade in, was more than ready and asked if she could get them to sharpen their pencil a bit. Upon her return call, learned price already included all rebates imaginable (Hyundai promo, Military, Uber driver College, etc.) but not mentioned in their ad. Less than 1 in a million people can qualify for all these. The car was $10 K more, full sticker for not just a leftover 2015, but a Demo with 5K mi This dealership further promoted the frustration and "black eye" perception people have with car dealers and salespeople. Why can't dealers be honest and professional by putting in the real prices adding at the end, "Additional Rebates Available for...." Imagine a much better car buying experience! More
Exceptional customer service and very friendly and helpful. I will recommend Ideal to my friends and family members for future car purchases. Nakeya was very professional, knowledgeable friendly and helpful. Sh I will recommend Ideal to my friends and family members for future car purchases. Nakeya was very professional, knowledgeable friendly and helpful. She asked the right questions and made suggestions based on my needs. At a time when good customer service is sorely lacking, I was delighted by this experience. More
Great Sales Person My sales lady was very helpful and understanding with my needs and concerns. If I could give her more than 5 Stars, she would get 10. My sales lady was very helpful and understanding with my needs and concerns. If I could give her more than 5 Stars, she would get 10. More
Great experience Very professional They treat you like family My sales person was very friendly and caring. I will refer everyone to this dealership great people. Th Very professional They treat you like family My sales person was very friendly and caring. I will refer everyone to this dealership great people. This dealership is the best! More
2016 Hyundai Santa Fe Purchase Stopped by the lot based upon their website and their listing of the model and configuration we were in the market for. The advertised price was very Stopped by the lot based upon their website and their listing of the model and configuration we were in the market for. The advertised price was very good and the dealership honored it without any haggling. More
So happy I am so happy! I can not believe Corinna and John were able to get me in my new car! No other dealership was willing to help me I am so happy! I can not believe Corinna and John were able to get me in my new car! No other dealership was willing to help me More
Excellent Service These two gentlemen went above and beyond for me. I have never purchased a new vehicle and they made the decision so easy. Thank you very much. These two gentlemen went above and beyond for me. I have never purchased a new vehicle and they made the decision so easy. Thank you very much. More
awesome Hani, my salesperson was a perfect gentleman, he took extra care of my needs and wants with this purchase. I was pleased as I drove away in my new Ela Hani, my salesperson was a perfect gentleman, he took extra care of my needs and wants with this purchase. I was pleased as I drove away in my new Elantra More
Excellent service. The place to go when you need a vehicle. I will be recommending this dealership to family and friends. The staff is very personable and friendly. The place to go when you need a vehicle. I will be recommending this dealership to family and friends. The staff is very personable and friendly. Not pushy. More
awesome experience I felt like family the through the entire process. This is my first new car ever and everything was well pass my expectations. Thank you mrs. Corrina I felt like family the through the entire process. This is my first new car ever and everything was well pass my expectations. Thank you mrs. Corrina Baker!! More