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Ideal Hyundai Buick GMC
Frederick, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Finding my car Sales department, at my request, did a computer search and found the car that I wanted. The dealership spent a lot of time finding the car which and I Sales department, at my request, did a computer search and found the car that I wanted. The dealership spent a lot of time finding the car which and I appreciate all their efforts. More
My Experience I just want it to be known the my sales person (Nakeya Minor) was amazing. She offered me a drink, spent time with me to make sure that I felt welcome I just want it to be known the my sales person (Nakeya Minor) was amazing. She offered me a drink, spent time with me to make sure that I felt welcomed, and she provided me with very detailed instructions regarding the usage, and operations of my new vehicle. I would like to give a special thanks to Nakeya Minor, and the Finance manager John for taking such great care of me!!! More
Great service Loved ideal will definitely be going back, the service from everyone we dealt with was spectacular. I've never worked with such great group of people. Loved ideal will definitely be going back, the service from everyone we dealt with was spectacular. I've never worked with such great group of people. More
Excellent Service The customer service at Ideal was great! This is our second vehicle from Ideal and we recommend the dealership to friends and family. Clyde was great The customer service at Ideal was great! This is our second vehicle from Ideal and we recommend the dealership to friends and family. Clyde was great helped with all our questions and displayed great customer service. More
Just what I wanted The dealership did not have the exact vehicle I was looking for on the lot, but they were able to locate it and have it delivered the next day. The s The dealership did not have the exact vehicle I was looking for on the lot, but they were able to locate it and have it delivered the next day. The staff was very friendly and professional and I am very happy with my new car! More
Happy in my"Beauty" I wasn't looking to buy a brand new car but the deal and the price was just right, everyone was great and helpful. I recommend ideal to everyone. I wasn't looking to buy a brand new car but the deal and the price was just right, everyone was great and helpful. I recommend ideal to everyone. More
Great experience Alyssa did a wonderful job.great customer service thank you! She helped me get my money worth with a vehicle that fits my family. I will recommend Hyu Alyssa did a wonderful job.great customer service thank you! She helped me get my money worth with a vehicle that fits my family. I will recommend Hyundai ideal to all my friends! More
Pulled a fast one on us We bought a new Hyundai Sonata hybrid, and in the flurry of papers thrust at us to sign was one that we neglected to read carefully. It sold us an ext We bought a new Hyundai Sonata hybrid, and in the flurry of papers thrust at us to sign was one that we neglected to read carefully. It sold us an extended warranty, which added only two years to the warranted ownership period, for $1,988. That cost was added to the amount financed. We never buy extended warranties on anything. They are mostly a waste of money. So when we got home and realized what we had signed, we asked the dealer to cancel the extended warranty contract. After some effort, they agreed. Then we found that only $1000 had been credited to our account with Hyundai Motor Finance. They still owed us another $988. It took several more phone calls and emails to get them to agree to give back the $988. All of this could be chalked up to poor organization at the dealership except that they tried to sneak the $1988 contract past us. The cost was never mentioned to us. In checking with the Better Business Bureau we found that Ideal has a grade of F. More
I love Ideal Everything was great. This was a awesome place to be. All employees I saw were clean and professional. The dealership in a whole was tidy. I will defi Everything was great. This was a awesome place to be. All employees I saw were clean and professional. The dealership in a whole was tidy. I will definitly be back for service. More
Great Outstanding dealership and staff. Will not hesitate to return to this dealership for any maintenance or future purchases of a new vehicle. Will recomm Outstanding dealership and staff. Will not hesitate to return to this dealership for any maintenance or future purchases of a new vehicle. Will recommend to friends and family. More