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Ide Volkswagen
East Rochester, NY
1,098 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,098 reviews
March 18, 2025
I just picked up my new Tiguan yesterday through David and he was such a pleasure to complete the new vehicle lease process! He was welcoming, responsive, and overall supportive through the whole process and he was such a pleasure to complete the new vehicle lease process! He was welcoming, responsive, and overall supportive through the whole process of me choosing between two vehicles on the lot. It was refreshing to have a salesman that has been loyal to a dealership (very rare these days) and cares about the consumer!! I will definitely be looking forward to my visits to the dealership in the future for maintenance and leasing! More
by gmontag
March 18, 2025
bought a 2022 gti from ide. david made the process fast and seamless. i will continue to go through ide and david for any of my future sales needs! david made the process fast and seamless. i will continue to go through ide and david for any of my future sales needs! More
by jasonbenny17
March 15, 2025
Spencer was great! He found the exact car I wanted and made the process so easy start to finish He found the exact car I wanted and made the process so easy start to finish More
by morganfenton
March 06, 2025
Spencer was excellent! ! He was very sensitive to the fact that I wanted to streamline the car-buying process and went out of his way to accommodate me. It is a very pleasan ! He was very sensitive to the fact that I wanted to streamline the car-buying process and went out of his way to accommodate me. It is a very pleasant atmosphere, and I enjoyed each person with whom I interacted. More
by njhitchcock55
Employees Worked With
February 21, 2025
Spencer was absolutely amazing to work with! Walked in and out within a few hours with the car of my dreams. Walked in and out within a few hours with the car of my dreams. More
by Richardsadrienne24
Employees Worked With
February 20, 2025
Spencer was extremely helpful and made the transition into a new car simple and easy! into a new car simple and easy! More
by Lila Vanacore
Employees Worked With
February 17, 2025
There was a lot of back and forth between the sales person and sales manager. It made for a very long process. person and sales manager. It made for a very long process. More
by Matt.gizzi
Employees Worked With
February 15, 2025
Our experience with Spencer was great. He was very helpful and answered all of our questions. He was very helpful and answered all of our questions. More
by TBAM12
January 30, 2025
I just bought my new 2025 Taos from Spencer Clarke. This is my 4 or 5th vehicle from Ide VE. Spencer was extremely professional and very nice to deal with. I highly recommend him and the dealership. This is my 4 or 5th vehicle from Ide VE. Spencer was extremely professional and very nice to deal with. I highly recommend him and the dealership. More
by Sandyoboyle
Employees Worked With
January 14, 2025
Sydney and the Ide team were fantastic in every way. I appreciated their willingness to work with me, their detailed responses and updates, and their friendly/kind demeanor. They made us feel cared for, I appreciated their willingness to work with me, their detailed responses and updates, and their friendly/kind demeanor. They made us feel cared for, special, and gave us all the information we asked for. Thanks for making this a great experience! More
by bryan56
