
Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,104 reviews
Spencer was extremely helpful throughout the process of buying my Volkswagen Jetta, not only with showing the car in person but also by being responsive via email. buying my Volkswagen Jetta, not only with showing the car in person but also by being responsive via email. More
David was fantastic! Very personable and made car buying so easy. He was great to speak with through the process and made it feel like you were dealing with a friend. We Very personable and made car buying so easy. He was great to speak with through the process and made it feel like you were dealing with a friend. We highly recommend if you are looking to buy, you go and see him. He will make your experience the best one possible! More
As a first time buyer of a VW after many years of other brands, my expectations of customer service were met throughout the entire process. Christina worked with me from the test drive request to the deliv brands, my expectations of customer service were met throughout the entire process. Christina worked with me from the test drive request to the delivery, which all happened in less than a week. She was very kind, friendly, and provided an stress-free experience while making sure the vehicle had the features and requirements I was looking for. She took the time to make sure I was comfortable with the option I selected, and wanted to be certain I left with all my questions answered. I can say Christina, Bo, and Ide Volkswagen have a new fan! Thanks again. More

They were very quick and helpful with getting me into my new vehicle. Spencer was very professional and punctual during the whole process. new vehicle. Spencer was very professional and punctual during the whole process. More

I had a great experience buying my car with Spencer! He was friendly, knowledgeable, and made the whole process smooth and stress-free. He answered all my questions clearly and helped me find exactly wh He was friendly, knowledgeable, and made the whole process smooth and stress-free. He answered all my questions clearly and helped me find exactly what I was looking for. I highly recommend working with Spencer if you’re in the market for a new car! More
David was a true pleasure to work with from start to finish! I had been to a few dealerships prior to meeting David at IDE and he immediately distinguished himself from the other other sales consultants finish! I had been to a few dealerships prior to meeting David at IDE and he immediately distinguished himself from the other other sales consultants I had been dealing with through his professionalism and laid back approach. I’m already a lifelong VW driver and am also now likely a lifelong client of David’s. Thanks David! More
David is the man. I have leased multiple cars from him and worked with him for years. He makes the process very simple, convenient, and is a class act! I will see him I have leased multiple cars from him and worked with him for years. He makes the process very simple, convenient, and is a class act! I will see him again once my lease is up. More

Responsive and very easy to work with. Worked within my busy schedule. I would highly recommend! Thank you. Worked within my busy schedule. I would highly recommend! Thank you. More

Working with Spencer was great–my husband and I both felt like he truly wanted the sale for us, not just for the business. Excited to be joining the VW family! like he truly wanted the sale for us, not just for the business. Excited to be joining the VW family! More
I recently purchased my second Atlas Cross Sport from David Ruzhansky. Amazing car and it's always wonderful working with David. He makes the process easy and seamless. I highly recommend working with Da David Ruzhansky. Amazing car and it's always wonderful working with David. He makes the process easy and seamless. I highly recommend working with David on your future vehicle purchases if you want a stress-free buying experience. More