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Ide Volkswagen

East Rochester, NY

4.9
1,098 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,098 reviews

May 14, 2025

Spencer made this process really easy! We emailed a few times, I arrived at the dealership, did the paperwork and was on my way. Couldn’t have asked for a better car buying experience! More

by rprsmith
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Spencer is wonderful to work with. This is the second vehicle I’ve purchased from him. He was able to find me exactly what I wanted. He has a great personality and I never felt pressur More

by jessicam.longwell
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

All the people we met at the dealership were kind, efficient, and very knowledgeable. David got us the best deal on our financing package. We are very pleased with the whole experience. More

by susankmcb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

Great service, been a loyal customer. This has been our 3rd in a row from them! Highly recommend. Spencer our sales agent was amazing THANK YOU SPENCER!!!! More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Spencer was extremely helpful throughout the process of buying my Volkswagen Jetta, not only with showing the car in person but also by being responsive via email. More

by lindsey.brayer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

David was fantastic! Very personable and made car buying so easy. He was great to speak with through the process and made it feel like you were dealing with a friend. We More

by mwagner77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

As a first time buyer of a VW after many years of other brands, my expectations of customer service were met throughout the entire process. Christina worked with me from the test drive request to the deliv More

by Steve H.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Young
May 03, 2025

They were very quick and helpful with getting me into my new vehicle. Spencer was very professional and punctual during the whole process. More

by Prestonwestfall1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

I had a great experience buying my car with Spencer! He was friendly, knowledgeable, and made the whole process smooth and stress-free. He answered all my questions clearly and helped me find exactly wh More

by Jessicaguckian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Redden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

David was a true pleasure to work with from start to finish! I had been to a few dealerships prior to meeting David at IDE and he immediately distinguished himself from the other other sales consultants More

by Amelville04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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