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Ide Volkswagen
East Rochester, NY
1,102 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,102 reviews
June 04, 2025
David has been our sales rep for probably 15 years now, and have only had good experiences with him. He understands our needs and our budget limitations - and got us into a Taos, which I never expected as and have only had good experiences with him. He understands our needs and our budget limitations - and got us into a Taos, which I never expected as an option before. Thank you! More
by Jaz888
Employees Worked With
June 03, 2025
Loved my experience at IDE Volkswagen. Working with Spencer was so easy and stress free. Working with Spencer was so easy and stress free. More
by stinapass
Employees Worked With
May 29, 2025
We were on the hunt for a second car since our addition to our family and were working with different dealership who couldn't get us in a car after a month with no inventory, different car, different brand to our family and were working with different dealership who couldn't get us in a car after a month with no inventory, different car, different brand. It was time to make a change; we spoke with David on a Friday late afternoon, and we just picked up our new lease 5 days later. It's our second time working with David and Bo and it went as smoothly as the first time around. My husband was able to get things sorted while I was nap trapped by our son, and I was able to do most things remotely. David is always friendly, going above and beyond— working through meals, through days off— and is patient and proactive. More
by jmaktrillo
May 17, 2025
David was a pleasure to work with on a deal where I traded in 2 cars and purchased a Certified Preowned car. He was proactive in assuring that he met my needs, and I'm pleased with the outcome. Thank traded in 2 cars and purchased a Certified Preowned car. He was proactive in assuring that he met my needs, and I'm pleased with the outcome. Thanks! More
by Marty
May 14, 2025
Spencer made this process really easy! We emailed a few times, I arrived at the dealership, did the paperwork and was on my way. Couldn’t have asked for a better car buying experience! We emailed a few times, I arrived at the dealership, did the paperwork and was on my way. Couldn’t have asked for a better car buying experience! More
by rprsmith
May 14, 2025
Spencer is wonderful to work with. This is the second vehicle I’ve purchased from him. He was able to find me exactly what I wanted. He has a great personality and I never felt pressur This is the second vehicle I’ve purchased from him. He was able to find me exactly what I wanted. He has a great personality and I never felt pressured throughout the whole experience! I love my new Atlas! More
by jessicam.longwell
May 13, 2025
All the people we met at the dealership were kind, efficient, and very knowledgeable. David got us the best deal on our financing package. We are very pleased with the whole experience. efficient, and very knowledgeable. David got us the best deal on our financing package. We are very pleased with the whole experience. More
by susankmcb
May 08, 2025
Great service, been a loyal customer. This has been our 3rd in a row from them! Highly recommend. Spencer our sales agent was amazing THANK YOU SPENCER!!!! This has been our 3rd in a row from them! Highly recommend. Spencer our sales agent was amazing THANK YOU SPENCER!!!! More
by Adam
May 06, 2025
Spencer was extremely helpful throughout the process of buying my Volkswagen Jetta, not only with showing the car in person but also by being responsive via email. buying my Volkswagen Jetta, not only with showing the car in person but also by being responsive via email. More
by lindsey.brayer
Employees Worked With
May 05, 2025
David was fantastic! Very personable and made car buying so easy. He was great to speak with through the process and made it feel like you were dealing with a friend. We Very personable and made car buying so easy. He was great to speak with through the process and made it feel like you were dealing with a friend. We highly recommend if you are looking to buy, you go and see him. He will make your experience the best one possible! More
by mwagner77
Employees Worked With
