
Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Spencer made this process really easy! We emailed a few times, I arrived at the dealership, did the paperwork and was on my way. Couldn’t have asked for a better car buying experience! We emailed a few times, I arrived at the dealership, did the paperwork and was on my way. Couldn’t have asked for a better car buying experience! More

Spencer is wonderful to work with. This is the second vehicle I’ve purchased from him. He was able to find me exactly what I wanted. He has a great personality and I never felt pressur This is the second vehicle I’ve purchased from him. He was able to find me exactly what I wanted. He has a great personality and I never felt pressured throughout the whole experience! I love my new Atlas! More
All the people we met at the dealership were kind, efficient, and very knowledgeable. David got us the best deal on our financing package. We are very pleased with the whole experience. efficient, and very knowledgeable. David got us the best deal on our financing package. We are very pleased with the whole experience. More
Great service, been a loyal customer. This has been our 3rd in a row from them! Highly recommend. Spencer our sales agent was amazing THANK YOU SPENCER!!!! This has been our 3rd in a row from them! Highly recommend. Spencer our sales agent was amazing THANK YOU SPENCER!!!! More
Spencer was extremely helpful throughout the process of buying my Volkswagen Jetta, not only with showing the car in person but also by being responsive via email. buying my Volkswagen Jetta, not only with showing the car in person but also by being responsive via email. More
David was fantastic! Very personable and made car buying so easy. He was great to speak with through the process and made it feel like you were dealing with a friend. We Very personable and made car buying so easy. He was great to speak with through the process and made it feel like you were dealing with a friend. We highly recommend if you are looking to buy, you go and see him. He will make your experience the best one possible! More
As a first time buyer of a VW after many years of other brands, my expectations of customer service were met throughout the entire process. Christina worked with me from the test drive request to the deliv brands, my expectations of customer service were met throughout the entire process. Christina worked with me from the test drive request to the delivery, which all happened in less than a week. She was very kind, friendly, and provided an stress-free experience while making sure the vehicle had the features and requirements I was looking for. She took the time to make sure I was comfortable with the option I selected, and wanted to be certain I left with all my questions answered. I can say Christina, Bo, and Ide Volkswagen have a new fan! Thanks again. More

They were very quick and helpful with getting me into my new vehicle. Spencer was very professional and punctual during the whole process. new vehicle. Spencer was very professional and punctual during the whole process. More

I had a great experience buying my car with Spencer! He was friendly, knowledgeable, and made the whole process smooth and stress-free. He answered all my questions clearly and helped me find exactly wh He was friendly, knowledgeable, and made the whole process smooth and stress-free. He answered all my questions clearly and helped me find exactly what I was looking for. I highly recommend working with Spencer if you’re in the market for a new car! More
David was a true pleasure to work with from start to finish! I had been to a few dealerships prior to meeting David at IDE and he immediately distinguished himself from the other other sales consultants finish! I had been to a few dealerships prior to meeting David at IDE and he immediately distinguished himself from the other other sales consultants I had been dealing with through his professionalism and laid back approach. I’m already a lifelong VW driver and am also now likely a lifelong client of David’s. Thanks David! More