Ide Mazda
Rochester, NY
72 Reviews of Ide Mazda
Fantastic experience I visited Ide Mazda after experiencing two other dealerships. I am so happy I decided to stop in to Ide Mazda. It was easily my best experience at a d I visited Ide Mazda after experiencing two other dealerships. I am so happy I decided to stop in to Ide Mazda. It was easily my best experience at a dealership. Yes the vehicles were all superior but even more noteworthy was the customer service. All of the staff treated me wonderfully. My salesman Mark valued me and was fantastic. More
The best experence buying a car I have owned a Mazda most of my driving career. The first one I bought was a Mazda Protege I bought it from Ontario Mazda and it was a really great e I have owned a Mazda most of my driving career. The first one I bought was a Mazda Protege I bought it from Ontario Mazda and it was a really great experence. The car got 250000 miles on it then I went back to Ontario and bought a Protege hatch back and that went for ever and the dealer was great to deal with. I then bought a Mazda 2 from Holtz in Henrietta again a great car. The sales staff treated me good, but not as good as I was treated at Ontario. I was looking for a nw car and I went back to Holtz, but it was now called Market Place Mazda. It was the worst experence I had ever had buying a car. I left there and decided to drive all the out to Ontario again. I am glad I did not. I went to Ide. I encountered a very helpful sales person named Mark Cassata. He did everything possible to hepl me make my purchase. The Man who worked on getting the car financed was amazing and the dealer was an amazing place. I had a good experence at Ontario Mazda but Ide was much better. It was the greatest. I left there loving my car and very thankful for the staff for helping me so much and working hard to get me the car I was looking for More
Fantastic Service, I wish all dealerships were like this! Mike Reese is probably one of the most personal and friendly car salesman I've ever met. He treated me with great respect and helped me with everythin Mike Reese is probably one of the most personal and friendly car salesman I've ever met. He treated me with great respect and helped me with everything that I needed to know about my new car. The process of getting my car was very smooth and pressure free. He understood my financial limits and gave me an affordable price that allowed me to add beneficial services for my car. Mike Reese did an amazing job, I love my car and I love the deal that I got it for! More
Phenomenal dealership I have been to other Mazda dealers and Dick Ide is the very best I've seen. Below are the reasons: - the facility is spotless and there are always re I have been to other Mazda dealers and Dick Ide is the very best I've seen. Below are the reasons: - the facility is spotless and there are always refreshments for customers - the staff is extremely friendly and helpful; when I was purchasing my second Mazda, Mike Reese was my salesman and he did everything he could to make sure my monthly payment would be affordable for my monthly budget. Whenever I come to get my car serviced, the maintenance staff is always very welcoming and helpful. - Finally, free oil changes! How can you say no to that? I love it there. More
Purchase of 1016, CX-5 Just bought the 2016 Mazda CX-5. So far I am loving it! Its got a sporty feel to it, and great safety features. I wish there were more cubbies insid Just bought the 2016 Mazda CX-5. So far I am loving it! Its got a sporty feel to it, and great safety features. I wish there were more cubbies inside but I've yet to find an SUV that does. Marty Yeomans helped us. He was great. Very thorough and knowledgeable of the vehicle. When we were still in the "thinking" phase, Marty answered our questions, but did not pressure us in the least. I've never been to Ide Mazda but very glad that I did business with them. Liz More
No pressure! Mike Reese was very helpful and friendly. He answered all of our questions, and helped us get the best deal possible...AND he was very, very patient w Mike Reese was very helpful and friendly. He answered all of our questions, and helped us get the best deal possible...AND he was very, very patient with us!! More
2015 Mazda6 Showroom Floor I went into Ide Mazda to purchase a CX5. I drove away with a Mazda6! I was not comfortable after test driving the CX5. Mike Reese and I talked abou I went into Ide Mazda to purchase a CX5. I drove away with a Mazda6! I was not comfortable after test driving the CX5. Mike Reese and I talked about other options. As a past owner of a Mazda6, I decided to test drive a 2015. Mike explained different options and I decided on the Mazda6 that was on the showroom floor, so this is my first vehicle purchased from.......the Showroom Floor! The dealership stood behind all the numbers that were presented to me. And Mike delivered the vehicle on time........ More
2016 CX5 purchase We purchased a 2016 CX5 in March 2015, Mike Reese was our salesperson, he was very knowledgeable and helpful. I would definitely recommend the dealers We purchased a 2016 CX5 in March 2015, Mike Reese was our salesperson, he was very knowledgeable and helpful. I would definitely recommend the dealership and Mike to anyone wanting a positive car buying experience. More
great! My experience was very good. The customer service was great and I did not feel pressured to buy anything. Rob was very helpful and made my car buyin My experience was very good. The customer service was great and I did not feel pressured to buy anything. Rob was very helpful and made my car buying experience a positive one! I would definitely recommend Dick Ide Mazda. More
We visited the dealership to test drive a Mazda 3. We had called ahead to let us know what car we were interested in and Mike Reese was waiting for us when we got there with the car all ready to go. We had called ahead to let us know what car we were interested in and Mike Reese was waiting for us when we got there with the car all ready to go. We decided to also drive a Mazda 6 which Mike promptly got for us. After the test drive, we decided we liked the Mazda 6 better and Mike was able to quickly negotiate us an excellent price so we agreed to take delivery the next day. After signing the paperwork, we were introduced to the service manager who scheduled us for our first oil change (lifetime oil changes included in the price!) We are extremely happy with the friendly, no pressure sales experience. We will be recommending Dick Ide to our friends and family. More