Back

Ide Honda - Service Center

Rochester, NY

3.8
122 Reviews

122 Reviews of Ide Honda - Service Center

Sort by
August 17, 2017

Consistently positive experiences I purchased from Ide, and have been getting all of my service work done here as well. I can say the Service Department has been great! Jim M. has been More

by Alayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2017

Service from Jim Millella One of the reasons I continue to buy Hondas is because of the service and Jim Millella. He is a fine young man and I trust him! Janet Reed More

by LadyLuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2017

Odyssey Repair I have worked with Jim Milella for more years than I can remember and with a number of vehicles. He also looks after me, he's upfront and honest a More

by MalcolmK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2017

Awesome service team. Jim is the BEST! In for service last evening. As usual, courteous, thorough and timely. I always hope Jim is there...feels like I' talking with a longtime friend! A More

by Marion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2017

Gave away my information that they say they will not The other day I took my car in for service. Soon afterwards I was e-mailed by Sirius XM radio. I was shocked that they contacted me after I was told a More

by ericb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
June 16, 2017

Superior service department staffed by people who care! From the first appointment over 12 years ago to the latest one today, I have always received courteous customer service from everyone in the service d More

by Stephan Richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2017

Best service department I am writing to tell you how very much my family appreciates Ide Honda service department and especially Jim Milella. I have known Jim for many years More

by Geralyn F.
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2017

Service keeps me coming back! Not only have I been extremely satisfied with the quality and price of the 3 vehicles I have bought from Ide, I'm thrilled with the service department More

by Rev. Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2017

Very pleased! I have been with IDE Honda happily for several years. 😊😊 Reasons: I previously owned a Honda Civic purchased from IDE Honda and when More

by DuffTuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda Pagliuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Love Melinda! she is Kind , Honest and Genuine😊😊 I have sent future IDE Honda customers her way! IDE Honda is fortunate to have her loyalty!!
May 17, 2017

Best service Have worked with Jim for many years for service for my 2004 Honda Accord. Always fast, exceptional, and cost effective. He's pleasure to work with. More

by CM04
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Milella
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
6
...