Ide Honda

When my lease on my old vehicle was coming to an end I started shopping around for a good deal on the new Honda Odyssey 2011. When I called Dick Ide and Rick Damico answered the phone, I knew that althou started shopping around for a good deal on the new Honda Odyssey 2011. When I called Dick Ide and Rick Damico answered the phone, I knew that although I live in Buffalo, NY and it would be quite a trip to Rochester, I would lease through Dick Ide. The customer service was amazing! Rick made it easy! All I had to do was go sign a few forms and drive home my new vehicle! What a wonderful experience! Thank you Rick and Dick Ide! More

every time I go to Dick Ide Honda for maintenance on my Honda Civic, everyone is extremely friendly. It seems as though everyone goes out of their way to make sure you get what you need and in a timely man Honda Civic, everyone is extremely friendly. It seems as though everyone goes out of their way to make sure you get what you need and in a timely manner. I have come to expect the best in customer service from the Dick Ide Service Dept and I have yet to be dissapointed! More

Buying a used Honda Odyssey at Dick Ide Honda was a very pleasant experience. Brad was very patient and was willing to "work" with us. He informed us well about the Certified Used Honda. I feel we paid wha pleasant experience. Brad was very patient and was willing to "work" with us. He informed us well about the Certified Used Honda. I feel we paid what the car was worth. We take our car to Dick Ide for scheduled maintenance check and the service department is also very friendly and helpful. We did have something happen to our suspension in the tailgate and they fixed it with no problem. I am very happy with Dick Ide and our 2007 Honda Odyssey! More

My overall experience at Dick Ide Honda was very pleasant. They offered great customer service, very efficient help, and easily answered any of my questions. I was initially looking at used cars, pleasant. They offered great customer service, very efficient help, and easily answered any of my questions. I was initially looking at used cars, however, Brad offered a great price on a new civic and it was my best option. I am very satisfied with my experience and with my purchase. More

Brad was very knowledgeable and helpful with out decision. Their price was better than any other we were able to get and they had the color we wanted. They stood by their price even after we left an decision. Their price was better than any other we were able to get and they had the color we wanted. They stood by their price even after we left and tried other dealerships. The owner stopped by and confirmed their desire to deal. More

My family has leased and purchased new and used vehicles from Dick Ide several times now. We ALWAYS go to John Farmen because of his outstanding customer service. He goes above and beyond to make sure that from Dick Ide several times now. We ALWAYS go to John Farmen because of his outstanding customer service. He goes above and beyond to make sure that we are happy with every aspect of our purchases. More

I needed a car and chose to go to Dick Ide because they had good leasing offers. But since I only recently moved to the states, I didn't have a credit history yet (which is the same as having a bad rating) had good leasing offers. But since I only recently moved to the states, I didn't have a credit history yet (which is the same as having a bad rating). However, everyone was very helpful and helped me with gathering the required information to convince Honda Finance to go through with a contract and I've been enjoying my brand new Civic ever since. More

I have been dealing with Dick Ide Honda since December 2003 and always receive top-notch service, whether its for sales general service or financing. This was the 3rd vehicle I've purchased there and int 2003 and always receive top-notch service, whether its for sales general service or financing. This was the 3rd vehicle I've purchased there and intend to get my next one from them as well. And considering that I live in western Orleans county, the distance I'm willing to drive speaks volumes. More

I purchased my Accord & My Mother-in-law's Accord from Brad in 2009 and traded in my Wife's Civic for a new one just recently. Prior to that my company had leased an Accord as well. Brad was extremel from Brad in 2009 and traded in my Wife's Civic for a new one just recently. Prior to that my company had leased an Accord as well. Brad was extremely helpful in satisfying my very specific needs. Not wanting any stickers on the car and needing the inspection & registration stickers placed precisely where I wanted them were the tip of the iceberg. Throughout the sales processes and after Brad still continues to be a trusted and reliable source. He has a winning attitude and not only would I recommend him specifically but I would also not deal with any one else for my next vehicle. More

Before I got to Dick Ide Honda, I first went in person to two other car dealers, one of which was totally unfriendly and made me run out. I then requested online a quote from 4 other car dealers, among which two other car dealers, one of which was totally unfriendly and made me run out. I then requested online a quote from 4 other car dealers, among which was Dick Ide. Ken Strimple was the only one who called me back on the phone. He easily convinced me to come in person. I missed our appointment and when I arrived, although he had other clients he managed to receive me. I had reference prices of used and new cars from other car dealers, and he took some time to compare those of Dick Ide Honda and to explain me the differences (by visiting the other dealers’ websites). I decided I will go for a lease, and kept contacting other car dealers to get the best offer. Again, Ken was the most convincing, and promised me to "get the numbers". And that's what actually happened... In the end, with Ken Strimple we always feel it like "Yes, we Ken"! Everybody else was also very professional and friendly. Paul Stojanov took a very good care to explain me the financing procedure and the car insurance requirements. He also called my co-signer in Washington D.C., talked to him, answered his questions, and got me DMV locations and addresses. My 6 points of ID and my co-signer package arrived late, not to mention that I had no idea on when I'll receive my last proof of ID. Still, Ken arranged a last-minute delivery, as I needed my car urgently. The delivery appointment was very relaxed and funny, the receptionist called me by my name, and overall it was like I knew people there for a long time. More