Ide Honda

The dealership was impressive in the areas of sales, showroom and service. Our salesman was courteous, attentive, and friendly and did not pressure us. He provided all the information we needed to lea showroom and service. Our salesman was courteous, attentive, and friendly and did not pressure us. He provided all the information we needed to lease the vehicle, and, at delivery, he explained all the features of the car. We're very satisfied with the whole experience. More

Brad was my salesperson and made me feel comfortable immediately..no high pressure. He worked to get me a great deal. It was a very good experience. immediately..no high pressure. He worked to get me a great deal. It was a very good experience. More

I would like to express my gratitude to the 2 people who I would like to express my gratitude to the 2 people who helped me today. I came in for a 7500 mile checkup. Linda Freeman was quite helpfu I would like to express my gratitude to the 2 people who helped me today. I came in for a 7500 mile checkup. Linda Freeman was quite helpful. She even saved me $ 50.00 dollars on the service. But more impressive to me was when I explained to her that there seemed to be chips on my hood of my 2011 honda civic she explained she was not sure if it would be covered but would talk to service mgr - Mark Frey. He went above and beyond what I expected .He decided to correct issue as a 'good will jester '. I used to have a 2009 civic which I bought from another dealer. I had 4 separate damages to that car. People had hit me in parking lots and never left notes. Your body shop fixed 3 of them.I became so frustrated that I traded in that car to purchase my 2011 honda civic from Dick Ide solely on the exceptional service I received from dick ide's service dept. , especially from service mgr Mark Frey.I will continue to have all service done thru Dick Ide. You have a customer for life because you put myself,the customer first.I have told my family and friends about my experiences with Dick Ide and hope when the time comes they take my advice and purchase a car from Dick Ide. Dick Ide's customer service is outstanding ! I am on disability at the present time and not having to worry about my car is comforting . Whoever is the CEO of Dick Ide please take the time to commend these 2 employees. Thank -you again Jim D'Ambrosio 585-381- 2538 585 - 301- 8961 More

My experience was good. I had been doing business with John Holtz. I explained to them that I needed a good price in order to switch over. Brad was right on the money with no back & forth dickering. I sai John Holtz. I explained to them that I needed a good price in order to switch over. Brad was right on the money with no back & forth dickering. I said yes to the lease offer. More

Last year we bought a new Honda Civic, and the customer service was outstanding. There was no detail left unturned. And a continued year of great service for all my general maintenance has brought us rig service was outstanding. There was no detail left unturned. And a continued year of great service for all my general maintenance has brought us right back. Today we will be picking up a 2012 Cross Tour. Thanks Rick Damico! More

I stopped into Dick Ide Honda to look at the new 2012 Honda Civics. Brad Constantino (my sales consultant) described the new features of the Civic: Vehicle Stability Assist and a ECON mode that optimizes Honda Civics. Brad Constantino (my sales consultant) described the new features of the Civic: Vehicle Stability Assist and a ECON mode that optimizes the vehicle for maximum fuel mileage. A no pressure test drive was offered and a thorough review of the car was done. Brad spent 30 minutes with me reviewing all the features of the Honda Navigation System, including the points of interest screen that can locate Golf Courses. The exact model was not in stock, but as promised he sent me a text message in several days. I purchased a 2012 Honda Civic sedan EX with the navigation system. The car was spotless inside and out when I took delivery. Brad Constantino followed up with several phone calls to see if I had any questions or issues with the car. Brad Constantino treated me in a very professional manner and I will go back to him for my next vehicle. More

Brad was our salesman for the purchase of a 2012 Honda Civic. His service and customer care could not have been any better. He is pleasant, friendly, communicative and saw to it that all of our questions Civic. His service and customer care could not have been any better. He is pleasant, friendly, communicative and saw to it that all of our questions were answered. More than that, Brad was honest and a man of his word; unlike most car salesmen we have dealt with in the past. I will recommend him to anyone we know that wishes to buy a car. More

I leased a 2012 Honda Civic EX from Dick Ide Honda just last week. Rich Ide and his staff are personable, friendly, knowledegable, and accommodated all needs necessary to get me on the road in as little t last week. Rich Ide and his staff are personable, friendly, knowledegable, and accommodated all needs necessary to get me on the road in as little time as possible. Most importantly, I love, love, love my new car! I look forward to a long and rewarding relationship with Dick Ide Honda. Amy S. Perinton, NY More