Back

Ide Honda

Rochester, NY

4.8
1,553 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
Contact Dealership

875 Panorama Trail S.

Rochester, NY

14625

Directions

By Type

Showing 1,553 reviews

April 18, 2012

Brad was excellent to work with. He responded quickly when I requestsed various pricing options and was consistently professional. This is the second vehilce that our company has purchased at Ide. Ide of More

by kbh59
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2012 -

Ide Honda responded

Thank you for setting time aside to share this feedback about Dick Ide Honda. We love having great team members like Brad, and we're ecstatic to read that you have enjoyed working with him. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! - Rich Ide

April 06, 2012

Trading in my Jeep Wrangler and buying a new Honda CRV at Dick Ide Honda was stress-free and easy! Ken was a fantastic salesperson, and Adam in F&I made me feel comfortable while taking my through my option More

by tfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Neufeglise
Jul 10, 2012 -

Ide Honda responded

Thanks so much for the great feedback! We're so happy to hear that our team could provide you with such a positive car buying experience, and we look forward to seeing you again. We hope that you are enjoying driving your new CR-V and we'll be more than happy to assist you if you have any questions or concerns moving forward. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 23, 2012

I just had my first experience with the service department and all I can say is WOW! Jim was friendly, knowledgeable, prompt, accurate,and above all, HONEST WITH ME! I came in with a possible br More

by MoonshadowMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jim Milella
Jul 10, 2012 -

Ide Honda responded

Thank you for setting time aside to share this positive feedback about our service department here at Dick Ide Honda. We love having great team members like Jim, and we're pleased to read that you have enjoyed working with him. We sincerely appreciate your recommendation, and look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

March 15, 2012

Wonderful experience with the sales team. I leased a new Accord from Brad and the entire process was easy and they gave me exactly what I wanted. Adam in the finance department was fantastic and efficient. More

by aharris2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Weil
Jul 10, 2012 -

Ide Honda responded

Thank you for your time; we truly appreciate this great review! We feel our customers deserve nothing but the best, so we make sure to be upfront with them every step of the way! Brad will be humbled to hear that his hard work and commitment to customer service is appreciated. Congratulations on your new Honda Accord, and thank you for choosing Dick Ide Honda! We look forward to working with you in the future, don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

February 09, 2012

Our lease for our 4th CRV was due to expire 23 April 2012. My wife and I had a bad experience with Dick Ide when we were looking for our first CRV in the early 2000's. The dealer never ordered our car More

by brice98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Damico
Feb 10, 2012 -

Ide Honda responded

Thank you so much for coming back and giving us a try. As you noticed, things have changed a bit here since the early 2000's, and I'm glad you see it's for the better. Thanks for the review, and we hope you love your new CR-V!

January 06, 2012

I had a very pleasant experience buying my 2011 CRV from Dick Ide. Brad and Roberto were easy to work with. They listened to my requests and delivered a beautiful car in a timely and efficient fashion. More

by lindadeats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Costantino
Feb 10, 2012 -

Ide Honda responded

Thanks for the review! We appreciate it! Enjoy your new CR-V!

January 03, 2012

I have just leased my second Honda Civic. Love the car and the service I got from Brad both times. He is knowledgeable , friendly and took great care of us. More

by Amurr156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Jul 10, 2012 -

Ide Honda responded

Thank you for taking the time to write this great review! We strive to provide excellent customer service to each and every person that walks through our doors, and we are glad Brad was able to show you how important this is to us. Thank you for choosing Dick Ide Honda, and please let us know if you ever have any questions! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

January 03, 2012

Brad made it stress free for me to find my new lease. He had a car waiting for me to look at when I got there. All my questions were answered and it was a smooth transaction. I would recommend Brad to oth More

by bungy9315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Feb 10, 2012 -

Ide Honda responded

Thank you for your review! Enjoy your new Honda!

December 14, 2011

We never felt pressured and liked the fact that all the same type cars were priced the same so that color was your only option. More

by Steve Fuller
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Leigh Quackenbush
Jul 13, 2012 -

Ide Honda responded

Thanks for leaving us such an excellent review! We are glad that you had such a pleasant experience while at Dick Ide Honda, and we make it our goal to ensure every visit is just as great. It was our pleasure to assist you during your car buying experience, and hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Dick Ide Honda, and hope you're enjoying your new vehicle! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 18, 2011

I found everyone at the dealership to be very pleasant and helpful. Brad Constantino was not a high powered salesman but did the job very effectively. More

by spoutre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Constantino
Jul 13, 2012 -

Ide Honda responded

Thank you for setting time aside to share this feedback about Dick Ide Honda. We love having great team members like Brad, and are glad that you have enjoyed working with him! We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

...
149
...