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Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Once again, Linda helped me out. The inside passenger door on my 2005 Accord just recently would not open from the inside. The service dept. determined that it was because of the cable being cut by an a door on my 2005 Accord just recently would not open from the inside. The service dept. determined that it was because of the cable being cut by an after-market speaker installation done by a well-known tech store. Linda wrote up the repair being very descriptive about the damage and the dates and providing me with the cut cable as proof. She spoke with the tech store manager on my phone and she gave me extra copies of the repair order and previous service bills for my proof. Thank you for going the extra mile! More
My first visit was just exploratory because my lease was up. I got the information that I needed and came back the next day to drive the car and review of all the information about the car and the lease. I up. I got the information that I needed and came back the next day to drive the car and review of all the information about the car and the lease. I decided to go for it. I worked with Doug McCarthy and he was great. He answered all of my questions, sometimes two or three times, and I appreciated that he was very patient. I purchased a Honda Civic. One of the things I like is that it fits in my garage and it fits me -- I have a small one-car garage and I'm short, and this car works. I’m also impressed with the fuel efficiency. I live in the area and drive past Dick Ide all the time, and it is a familiar name in the community. A trusted friend who had been in the car business told me that I would be fine at Dick Ide and they would take good care of me, so that was a good endorsement. I appreciate that everything at Dick Ide was very straightforward and very efficient. More
Melinda was extremely helpful and knowledgeable. Answered all of our questions and concerns regarding leasing the Honda civic. Very personable and easy to work with. Showed us multiple vehicles with all the all of our questions and concerns regarding leasing the Honda civic. Very personable and easy to work with. Showed us multiple vehicles with all the various options which helped make our final decision. Went out of her way to pick us up at our previous leasing dealer. We would highly recommend Melinda to family and friends that are looking to purchase or lease a Honda. More
Bought a new Honda CR-V! We think its great! We got the price we asked for without the usual dickering! Easy negotiation was key! I look forwarded to continuing my relationship here. price we asked for without the usual dickering! Easy negotiation was key! I look forwarded to continuing my relationship here. More
I spoke to Mark McCaffery about a lease turn in. His attitude was horrible! Would not consider taking my Honda in because i didn't lease it from him. Even though the Honda Finance people said that I cou attitude was horrible! Would not consider taking my Honda in because i didn't lease it from him. Even though the Honda Finance people said that I could turn it in at any Honda dealership in Rochester. I work about 100 yards from Dick Ide and was inquiring due to convenience. Mark would have NO PART of taking my car in. Just kept repeating that it was BUSINESS. Then asked if I had it serviced at Ide. When I said no because my daughters mom works in Henrietta, he said THEN I DEFINITELY WON'T TAKE IT IN. I returned my Honda to Garber today. They could not have been nicer and easier to work with. And by the way I did not lease another car either. I was very pleased with my Honda Civic and may purchase another in the very near future. Based on my experience at Garber and Rick Damico, I will definitely go there over Dick Ide. I will NEVER go to Dick Ide as long as Mark McCaffery is part of the sales management team. His attitude and willingness to help a Honda customer is PITIFUL. Nor would I EVER recommend Dick Ide to any friends or family as long as Mark McCaffery is there. More
My experience there from start to finish was wonderful. I felt that they weren’t pushy with me when I came in the door. I knew what I wanted, they knew what I wanted, and they worked to take care of me and I felt that they weren’t pushy with me when I came in the door. I knew what I wanted, they knew what I wanted, and they worked to take care of me and I’m really happy for that. I purchased a 2006 Honda Accord. I have been hearing that it is a very reliable automobile and I like the moon roof in it, and so does my wife! When I took it for a test drive, I loved the way it drove. I needed a car that was going to last me going back and forth to work, and I heard Honda is the way to go, so that’s the way I went. I worked with Melinda and I felt that she was very courteous. She went to work right away, she had the car ready when I got there and I didn’t have to wait. She sent me on my test drive and was ready for me when I got back. I first heard about Dick Ide Honda from Beck on the Breakfast Buzz. I kept hearing him talk about the mileage he had on his vehicle. Looking for longevity, I called my mechanic and he had recommended the Honda Accord. So, I went to an Auburn dealership and I didn’t think I was taken care of properly. I then called the Dick Ide Honda service manager Mark Frey and asked him about a car that I was going to purchase not even from there. I just felt that it was wonderful that he gave me every answer I needed to know. He wasn’t pushy, but then transferred me to a salesperson incase they could help me out. I have to say that I really respect him for that, and how he told me how much he stood behind his vehicles. To me that means a lot. The oil changes for life and the maintenance program are great. If I had bought the car in Auburn, which I had intended at one time, I wouldn’t have gotten any of that, I would have only gotten the Lemon Law. Now I get one year of maintenance, so if something does go wrong with my car I wont have to worry about it. More
Dick Ide was really willing to work with me on my financial objectives and we nailed them! I bought a 2012 Honda Accord. I looked at two different Ford’s, a Focus and something else and I also looked financial objectives and we nailed them! I bought a 2012 Honda Accord. I looked at two different Ford’s, a Focus and something else and I also looked at several Nissans. I love the Accord, it is a lot of car for a little bit of money. It is so classy, I bought a white one with a cream interior and it is a really sharp vehicle! I really liked Joe Allbright, he did a great job for me. My husband even came along and tried to play bad cop to my good cop but Joe did really good and worked hard. He brought a vehicle in all the way from Buffalo. It was all just for me and it made me very happy. That whole 'honing in on my financial objectives' was something that was completely different than other dealership that I went to. More
I would say from the first phone call to Rick Damico, who was my sales associate, to when I left with the vehicle nothing could have been better! I challenged Rick to be efficient with my time, which he took was my sales associate, to when I left with the vehicle nothing could have been better! I challenged Rick to be efficient with my time, which he took very seriously, and he was. That means a lot to me. Just like Rick, I’m busy and my time means a lot. I couldn’t have asked for a better experience. I bought a brand new 2012 Pilot. We compared several other SUV’s and similar vehicles, and also researched through other media that compares vehicles, and we certainly concluded that the Pilot was on top. The Pilot has so many attributes that I can’t pick one favorite. I love the space inside, we have a family of four and we fit very comfortably. There is also extra room for guests if we are going on a trip with more than just us. I also like the ground clearance because up here you have snow, and we wont have to be concerned with bottoming out at the end of the driveway. There are so many attributes that I really can’t name them all! I have many friends and colleagues that have done business at Dick Ide and they highly recommended them. From start to finish my experience was spectacular, and you don’t hear that a lot from many folks, as far as their dealership experience goes. More
We came to Dick Ide Honda because of the reputation of Hondas, as well as the dealership's reputation. We were very pleased with Brad's salesmanship. He did an excellent job feeling out our needs,and has Hondas, as well as the dealership's reputation. We were very pleased with Brad's salesmanship. He did an excellent job feeling out our needs,and has a pleasant, helpful personality. He reviewed our options without pushing unwanted upgrades in our face. Ironically, my best friend is already dealing with Brad without my recommendation, so I told her to continue pursuing the purchase/leasing of a new vehicle because she would be very happy with the end result. Written by Julie Eble, daughter of Barbara Anderson More
"I have been coming to Dick Ide Honda for 15 to 20 years. I have purchased a number of cars here and just recently bought a new 2012 Honda Accord for my wife. Rick Damico was our latest salesperson 20 years. I have purchased a number of cars here and just recently bought a new 2012 Honda Accord for my wife. Rick Damico was our latest salesperson. Rick was very cordial when explaining all of the different features of the car and handled us with much care. We are both excited about this purchase, it’s going to have the leather seats and they are going to be heated! It’s been a very pleasant experience from the moment we entered everyone was so cordial and polite. Rick has been very knowledgeable and we have enjoyed working with him. The friendship and cordiality that I’ve always received here is what makes Dick Ide different. I have been bringing my cars here for service for all of the years that I’ve purchased my cars. Not only is the sales department pleasant, but the service department has always been very cordial and handled the problems that I’ve had with the car, or the maintenance I’ve had, with exceptional courtesy. We look forward to maybe a couple years down the road purchasing another Honda!" FLora and Vince Cilento More