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Ide Honda

Rochester, NY

4.8
1,553 Reviews
Ide Honda is a family owned and operated Honda Dealership in Penfield, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in Penfield, you're going to get a great deal and have a great experience. We'd love to earn your business!
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875 Panorama Trail S.

Rochester, NY

14625

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Showing 1,553 reviews

November 29, 2012

Once again, Linda helped me out. The inside passenger door on my 2005 Accord just recently would not open from the inside. The service dept. determined that it was because of the cable being cut by an a More

by Geralyn F.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman, Linda Freeman
Nov 30, 2012 -

Ide Honda responded

Thank you for this great review! Our customers are truly our top priority, and we are happy to hear Linda was able to go above and beyond your expectations during your recent trip to Dick Ide Honda. We are always here to help, so please do not hesitate to let us know if you have any questions! Thank you so much for choosing to have your car serviced at Dick Ide Honda, and be sure to find us on Facebook and Twitter to get updates on inventory, contests, and more. Thanks again, -Rich Ide

November 24, 2012

My first visit was just exploratory because my lease was up. I got the information that I needed and came back the next day to drive the car and review of all the information about the car and the lease. I More

by ssdldc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug McCarthy
Nov 26, 2012 -

Ide Honda responded

Thank you for setting time aside to share this feedback about our team at Dick Ide Honda! We love having great team members like Doug, and we're proud to read that you have enjoyed working with him. We sincerely appreciate your business, and we look forward to providing you with excellent customer service in the future. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 24, 2012

Melinda was extremely helpful and knowledgeable. Answered all of our questions and concerns regarding leasing the Honda civic. Very personable and easy to work with. Showed us multiple vehicles with all the More

by PolishMetalCivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Melinda Pagliuso
Nov 26, 2012 -

Ide Honda responded

We are happy to hear that your car-buying experience at Dick Ide Honda went so well; we believe purchasing a new car should be easy and stress-free! Team members like Melinda are a key part of making this happen! Please let us know if there is anything else we can help you with in the future, we look forward to helping you for years to come! Thank you for choosing Dick Ide Honda and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 22, 2012

Bought a new Honda CR-V! We think its great! We got the price we asked for without the usual dickering! Easy negotiation was key! I look forwarded to continuing my relationship here. More

by LukeGabello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2012 -

Ide Honda responded

Thanks so much for the great feedback! We're so happy to hear that Leigh and our team could provide you with such a positive car buying experience! We hope that you're enjoying your new CR-V, and we'll be more than happy to assist you if you have any questions or concerns moving forward. Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

November 17, 2012

I spoke to Mark McCaffery about a lease turn in. His attitude was horrible! Would not consider taking my Honda in because i didn't lease it from him. Even though the Honda Finance people said that I cou More

by jzaccardo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Macaffery
November 07, 2012

My experience there from start to finish was wonderful. I felt that they weren’t pushy with me when I came in the door. I knew what I wanted, they knew what I wanted, and they worked to take care of me and I More

by car246
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2012 -

Ide Honda responded

Thank you for leaving us such an excellent review! It was truly our pleasure to assist you, and please know that we strive to provide the best customer service possible! We hope you continue to give us the chance to help you in the future, and want you to know that we are always here to lend a hand, so don’t hesitate to give us a call or stop in. Thank you for choosing Dick Ide Honda and congratulations on your new Accord! Find us on Facebook and Twitter for inventory, contests, deals, and more! Thanks again, -Rich Ide

November 01, 2012

Dick Ide was really willing to work with me on my financial objectives and we nailed them! I bought a 2012 Honda Accord. I looked at two different Ford’s, a Focus and something else and I also looked More

by KCruise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 02, 2012 -

Ide Honda responded

Thank you for this great review! Our customers are our top priority, and we are happy to hear you had such a great experience during your recent trip to Dick Ide Honda working with Joe! We are always here to help, so please do not hesitate to let us know if you have any questions. Thank you so much for choosing Dick Ide Honda, and be sure to find us on Facebook and Twitter to get updates on inventory, contests, and more! Thanks again, -Rich Ide

September 06, 2012

I would say from the first phone call to Rick Damico, who was my sales associate, to when I left with the vehicle nothing could have been better! I challenged Rick to be efficient with my time, which he took More

by David Andersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Damico
Sep 06, 2012 -

Ide Honda responded

David, Thank you for this great review! Our customers are our top priority, and we are happy to hear you had such a great experience with Rick during your recent trip to Dick Ide Honda. Please let us know if you have any questions regarding your new car in the future, and thank you so much for choosing Dick Ide Honda! Dont forget to like us on Facebook and follow us on Twitter to get updates on inventory, contests, and more! Thanks again, -Rich Ide

August 14, 2012

We came to Dick Ide Honda because of the reputation of Hondas, as well as the dealership's reputation. We were very pleased with Brad's salesmanship. He did an excellent job feeling out our needs,and has More

by banderson9236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 21, 2012 -

Ide Honda responded

Julie, Thank you for the great feedback! We love hearing from our customers and it's gratifying to read that you had such a positive experience with Brad during your visit. Please feel free to reach out to us if you have questions or concerns in the future! Thank you for choosing Dick Ide Honda, and don’t forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

August 06, 2012

"I have been coming to Dick Ide Honda for 15 to 20 years. I have purchased a number of cars here and just recently bought a new 2012 Honda Accord for my wife. Rick Damico was our latest salesperson More

by vcilento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 15, 2012 -

Ide Honda responded

Mr. and Mrs. Cilento, Thank you for leaving us such an excellent review! We are glad that you had such a pleasant experience with Rick while at Dick Ide Honda, and we make it our goal to ensure every visit is just as great. It was our pleasure to assist you during your car buying experience, and we hope that you will allow us the opportunity to assist you in the future with any automotive needs or questions that may arise. We thank you for choosing Dick Ide Honda, and hope you're enjoying your new Accord! Don't forget to like us on Facebook and follow us on Twitter for updates, news, and inventory! Thanks again, -Rich Ide

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