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Ide Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My salesperson, Brad Constantino, came in on his day off to deliver my car. Ken Neufeglise from FInance walked me through the finance and extended warranty options on the phone as I was traveling on busine to deliver my car. Ken Neufeglise from FInance walked me through the finance and extended warranty options on the phone as I was traveling on business. Customer Service at its best. More
My total experience at this dealership was awesome. I was very reluctant to come in but I sm do happy that i did because Brad was so helpful in this really simple process. My father recommended I come to Dic very reluctant to come in but I sm do happy that i did because Brad was so helpful in this really simple process. My father recommended I come to Dick Ide because he knew Stephanie from State Farm. He said that if she was involved with Dick ide that the service would be excellent. I look forward to doing business here in the future and hopefully I will be able to work with Brad. More
Joe contacted us right after I sent a request from the Honda web site. He was very knowledgeable about the 2013 Accord. He showed us many features and answered all questions we had. We cannot see where an Honda web site. He was very knowledgeable about the 2013 Accord. He showed us many features and answered all questions we had. We cannot see where anything about our experience could have been better. Thus all the high ratings. This is the 4th vehicle we have purchased from Dick Ide. Jim Milella is also great with all service with any of the vehicles. We have already recommended Dick Ide to other friends who have purchased there. More
After doing our basic online research, we looked at several brands and models. The Honda CRV was a standout and when we went to Dick Ide, Brad Constantino gave us all the informaitn and help we needed several brands and models. The Honda CRV was a standout and when we went to Dick Ide, Brad Constantino gave us all the informaitn and help we needed to purchase 2 of them. We are very happy with our new cars and lucky to have dealt with Brad Constantino and Dick Ide Honda. More
Dick Ide Honda dealership was very professional in handling my new 2013 Honda Accord purchase. My salesman, Brad Costantino, was very helpful and knowledgeable about the Honda automobile. handling my new 2013 Honda Accord purchase. My salesman, Brad Costantino, was very helpful and knowledgeable about the Honda automobile. More
I got my first car EVER through Brad Constantino and Dick Ide Honda about three years ago and have experienced nothing but exceptional service, hence why I was back three years later to get another one! As s Ide Honda about three years ago and have experienced nothing but exceptional service, hence why I was back three years later to get another one! As soon as I was eligible to trade my car in, Brad kindly (and thankfully) e-mailed me to let me know. To me, this attentiveness was of great value because had he not contacted me, I would still be driving my 2010 Civic for a few more months instead of my new, beautiful and amazing 2013 Civic. Not to hate on the 2010, but the 2013 has exceeded my expectations by far and I am absolutely in love with it. Brad came with me for a test drive, helping me to get acquainted with the car and all of its new features. This helped immensely because when I picked up my car a few days later, I was familiar with how it worked. Brad made me feel comfortable, answering each and every one of the questions I asked, as silly as they probably seemed. He helped me choose which color car to get and for that I am grateful because I'd probably still be debating which color to get. All of the DMV and insurance work that comes along with buying a new car was done for me; all I had to do was sign on the dotted line a few times. Who knew getting a car could be so fun, easy, and quick? Brad contacted me a few days after I drove my car off the lot, asking me how my car was and that was greatly appreciated. This made me feel like he genuinely cared about my satisfaction. Honda has provided me with one great vehicle, but it is the Dick Ide dealership and Brad Constantino that have really won me over. They have provided me with a level of satisfaction, kindness, and customer service that has created, and will continue to sustain, a lasting relationship between us. I couldn't imagine buying a car from any other dealership or any other person. Rating them 5's across the board was earned and is well-deserved. More
Purchasing a new van at Dick Ide Honda was a very pleasant experience! I was dealt with in a friendly, honest and fair manner from the moment I entered the dealership to the moment I left with my new pleasant experience! I was dealt with in a friendly, honest and fair manner from the moment I entered the dealership to the moment I left with my new vehicle! I would without a doubt recommend Brad to anyone! Thanks for the great experience Brad! Ken in financing was also very pleasant to work with and helpful with explaining every finance option to me! Thank You, Kevin Belmont More
I came in after a bad experience with Vissan Nissan, and was so relieved to have received great customer service, and a group pf people all working towards getting me into a new car, the process was easy an was so relieved to have received great customer service, and a group pf people all working towards getting me into a new car, the process was easy and painless. I would recommend Dick Ide to anyone looking for a new/used vehicle ! I know we will be back to give more service in the future! Thanks Roberto Galante & Joe Allbright. More
Jim Milella is the best service rep ever. Kind, courteous, knowledgeable, friendly, outgoing, helpful... I can't say enough good things! Promote him! Give him a raise! He's why I come in the door! courteous, knowledgeable, friendly, outgoing, helpful... I can't say enough good things! Promote him! Give him a raise! He's why I come in the door! More