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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
513 Reviews

513 Reviews of Infiniti of the Palm Beaches - Service Center

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July 05, 2023

Very clean waiting area including restrooms. Very informatively on future service recommendations and outstanding Service Advisor. More

by Sue Rios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

INFINITI of the Palm Beaches responded

Hello Sue, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

July 01, 2023

Very atentive. Service personnel were very good Nothing else to add to my review. Did my need 15 word minimum More

by kenslotnick@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

INFINITI of the Palm Beaches responded

Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

June 20, 2023

Excellent service especially for maintenance issues. Very considerate and caring staff. Danny has always taken great care of me!! More

by stephenst25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice McNair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Hager
Jun 22, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

June 15, 2023

Excellent service especially for maintenance issues. Very considerate and caring staff. Suggestion - Infiniti is considered a classy car - how about some snacks in the lounge? More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 15, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

June 06, 2023

The best service consultant I have ever had in any dealership. He walked me through the confusing insurance instructions, answered my texts immediately and did a great job on a control box only a deal More

by Earleh41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

INFINITI of the Palm Beaches responded

Hello Earle, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

June 03, 2023

Danny and the Palm Beach Infinity service department pride themselves on honesty, integrity, and doing great work! Danny has always taken great care of me and my family! I can rest assure my Infinity Q More

by crushmac5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

INFINITI of the Palm Beaches responded

Hello, The McDonough's, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

May 30, 2023

A fantastic visit. The service representative, Danny solorzano was on time, courteous and helpful in determining the best service for the car at 20K miles. Sincerel More

by Ldiaz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

May 22, 2023

Excellent Service! My service advisor Anthony was very knowledgeable and professional, a pleasure to work with him. More

by chris_graciela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Carroll
May 24, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Anthony in Service at Infiniti. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

May 19, 2023

I have been a loyal customer of INFINITI of the Palm Beaches for 19 years. The reason is simple. The sales and service departments are the best. When I am quoted a price for something, I know that is More

by baldharv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Hager
May 24, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you have had a great experience for 19 years with Schumacher Infiniti. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

May 12, 2023

Exceptional service! Well informed due to Danny’s guidance and information. I was in and out within the time promised. A pleasure to work with and appreciated the time Da More

by Steven G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

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