Infiniti of the Palm Beaches - Service Center

Bill was very empathetic, which is what great customer service is all about. Although I was very upset about the reason for my service(girlfriend put diesel in gas tank), Bill's empathy for my situation m service is all about. Although I was very upset about the reason for my service(girlfriend put diesel in gas tank), Bill's empathy for my situation made a huge difference. I do think labor was slightly overpriced, but it is an Infiniti after all and the level of service makes up for that. I also got my vehicle back faster than I expected and I really appreciated that. More

The service was great, especially my service writer. They did my service quickly. My car came back to me looking like new. I would always use your service. They did my service quickly. My car came back to me looking like new. I would always use your service. More

Fantastic service and attention to detail. I came in by appointment, Danny had all my services done right away and the car was detailed quickly. appointment, Danny had all my services done right away and the car was detailed quickly. More

service, excellent, however something new in the car performance post service, may be a problem requiring a return visit to the dealership which would be very inconvenient performance post service, may be a problem requiring a return visit to the dealership which would be very inconvenient More

Danny was very helpful in informing me about services included in a package I purchased with my car 5 years ago. I've had my G37 serviced at several different Infiniti dealerships in multiple states and included in a package I purchased with my car 5 years ago. I've had my G37 serviced at several different Infiniti dealerships in multiple states and Danny was the first service consultant to look at the plan in depth enough to provide me with the additional services I was allocated beyond the routine oil changes I had been receiving. More

I had several major service issues that needed to be addressed quickly as I had my car towed in. . Danny took me right in and gave me very practical and cost effective advice.. Then he got the work done addressed quickly as I had my car towed in. . Danny took me right in and gave me very practical and cost effective advice.. Then he got the work done timely and returned the car when he said he would. I very much appreciated Danny taking such good care of the issues and doing it in a cost effective manner. Service like that makes it much more likely that I will come back to this dealership for my next car. And I will certainly recommend the dealership. More

The experience with Bob was excellent. He lets you know what is going on with your car at all times. A great employee to the company. A asset to the company. what is going on with your car at all times. A great employee to the company. A asset to the company. More

Service representative Bill Diedwardo was extremely helpful and very forthright in his explanation regarding the service we needed and was performed. We are winter residents and Bill remembered me alt helpful and very forthright in his explanation regarding the service we needed and was performed. We are winter residents and Bill remembered me although it has been almost one year since we had service. All in all a very positive experience. More

I was extremely pleased with the service delivery. Travis was on time for my scheduled appointment, he was responsive and returned all of my calls in a reasonable period of time. In addition, he was Travis was on time for my scheduled appointment, he was responsive and returned all of my calls in a reasonable period of time. In addition, he was very patient and accomodating. I will definitely refer the location and Travis for his attention to client service. More

I recently purchased a new QX60 I brought it in for I recently purchased a new QX60 I brought it in for it's 1st oil change & also low tire pressure I had twice within the past week. As I was there I I recently purchased a new QX60 I brought it in for it's 1st oil change & also low tire pressure I had twice within the past week. As I was there I inquired about my transmission as it is quite different than my last vehicle. Gene answered my questions and more & was very knowledgeable and helpful. Danny has always been very courteous and made my service a pleasant experience. I am very happy with the service I receive at Infiniti & the people who ensure that it does. Thank you Service Dept!! More