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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
513 Reviews

513 Reviews of Infiniti of the Palm Beaches - Service Center

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October 10, 2023

We have been clients at Infiniti of the Palm Beaches for the past 15 years, and are getting ready to work on our fifth car with them! Although our sales people have changed over the years, one thing that ha More

by Dana S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Danny was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

October 07, 2023

Service advisor was on point. The service tech took care of business and they had my vehicle in and out and washed in no time. More

by sklitle0027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

INFINITI of the Palm Beaches responded

. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

October 01, 2023

Anthony Carroll is a very professional service advisor --- who went above and beyond in helping me, on a weekend, when my QX30 fuel pump went. It was a pleasure working with him and I was kept up to date More

by LoriHoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Carroll
Oct 03, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

September 07, 2023

Danny Solozano is hands down one of the best customer service oriented people I have ever had the pleasure of doing business with. I bought my Q50 from Infiniti of the Palm Beaches in 2018 and have had More

by bporter34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

INFINITI of the Palm Beaches responded

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

August 31, 2023

Very clean and modern dealership. The staff is friendly and helpful. I've purchased 3 vehicles here. More

by qtyani7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

August 30, 2023

Danny was my service advisor, and he is beyond outstanding and extremely knowledgeable in everything. More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Infiniti of the Palm Beaches. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

August 19, 2023

Excellent service! Anthony is great and very responsive. The Lyft was very appreciated and super convenient. Zero complaints. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 23, 2023 -

INFINITI of the Palm Beaches responded

Hello Jeff, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

August 10, 2023

Danny, the service coordinator, did a great job, as usual. The car was returned clean & ready to go All the work requested was completed & then some. I never think of any other to get service or repair More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

July 08, 2023

Excellent service. Far better than Coconut Creek! Absolutely the best.thank you Danny and Aaron! More

by cksmets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
Jul 11, 2023 -

INFINITI of the Palm Beaches responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.

July 07, 2023

Alaijah was an amazing service advisor - answered all my questions and kept in touch with me the entire time and made the process seem less… i appreciate her and the team for always doing a great job! More

by Bri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alaijah Jones, Kedwin Nova , Joshua Frazao
Jul 07, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Infiniti. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

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