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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
513 Reviews

513 Reviews of Infiniti of the Palm Beaches - Service Center

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January 12, 2024

Service Advisor Danny S is the BEST. He always gives you 5 star customer service. I always base my service appointments based on his availability. He's kind, professional, attentive, an More

by Ms9086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Danny was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

January 11, 2024

From the time I pulled in for my service, Anthony and the team made me feel welcome and appreciated. The waiting area was extremely clear and comfortable. The communication from start to finish was GREAT! More

by arthurfaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrett Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTHONY
Jan 11, 2024 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

January 10, 2024

Service was timely and thorough. Service Advisor, Alaiah, is absolutely phenomenal. She took the time to explain when certain service requirements would be needed. ! More

by Ratler69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaiah Jones
Jan 11, 2024 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

December 13, 2023

Took my car for a sensor malfunction and was assigned to Anthony as my service manager. I had a delightful experience and really appreciated his professionalism and getting me in-and-out in no time with 100 More

by MoZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony C.
Dec 13, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

December 01, 2023

I have always been treated professionally and respectfully at INFINITI of the Palm Beaches. That is the reason I have been a loyal customer for 20 years. More

by baldharv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

November 18, 2023

Purchased two vehicles over the past 4 years. Pleasant and low pressure, dealt with in a professional manner. More

by Bones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

November 14, 2023

Purchased my 2015 Q50 here and have always returned to Danny for servicing my vehicle - I recently had an issue with the vehicle I mentioned to Danny that the "Brake" light flashed on the dashboard, he to More

by traceyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Danny was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

November 01, 2023

Danny is always helpful and understanding to my concerns about my vehicle. He tells me the information I need to know to make the best decision. I trust going to him because he really cares about making eve More

by Patrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Infiniti. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

October 24, 2023

This dealership is always consistent providing paramount customer service! Everyone truly cares about the customer and their overall prices can't be beat! More

by pdeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo McNair
Oct 26, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

October 13, 2023

I bought the car here at Palm Beach INFINITI. Transaction went smooth and easy. Happy with the purchase. I'm happy with maintenance, repairing services every time. More

by Bl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaijah service advisor
Oct 16, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.