Infiniti of the Palm Beaches - Service Center

Excellent Danny was very helpful and kept me informed as things went along. I would definitely recommend him to anyone. Very satisfied with the service proces Danny was very helpful and kept me informed as things went along. I would definitely recommend him to anyone. Very satisfied with the service process More

Tamiko Reed We never got to service because they were jammed. The service advisor went above and beyond to solve the problem including getting down on the ground We never got to service because they were jammed. The service advisor went above and beyond to solve the problem including getting down on the ground and looking under the rear bumper. She was able to temporarily fix the problem- missing screw- by using double sided tape. It is still holding! Thank you Tamiko- you were great! More

Service The lady who took care of me at the service center when I arrived was awesome and made up for mistakes. The appointment scheduling phone line is n The lady who took care of me at the service center when I arrived was awesome and made up for mistakes. The appointment scheduling phone line is not good. I got an Automatic scheduled me for 1/01/17 at 8am and when I called because it seemed to be a mistake she rescheduled me and when showed up for my real apt I was not down for service. More

Smooooth! I'm so pleased with every aspect of my experience. Complete professionalism from purchase to delivery and beyond. I've purchased many cars from diffe I'm so pleased with every aspect of my experience. Complete professionalism from purchase to delivery and beyond. I've purchased many cars from different luxury brands, but I've been truly blown away with every aspect of Infiniti of the Palm Beaches. More

100% Happy Costumer because of Danny! Danny deff exceeded my expectation ! 100% there for the costumer , always getting back with infos ASAP, professional, every step of the service made m Danny deff exceeded my expectation ! 100% there for the costumer , always getting back with infos ASAP, professional, every step of the service made me feel confident that I will get the help I needed! I felt being part of the Infiniti fam in no time ! I would deff recommend Danny to everyone who needs excellent service! I can say I'm hard to please but he was over the top!Thank you for your patience Danny! Happy New Year! 🎉 More

quick and easy! The service department is accommodating as well as easy, clean and just plain good! Plus they offer coffee and a snack... and a clean sitting area. The service department is accommodating as well as easy, clean and just plain good! Plus they offer coffee and a snack... and a clean sitting area. More

Quick and easy Had a tire replaced, service was speedy and staff great. I was very pleased with the overall experience and we will continue to use this as our prefer Had a tire replaced, service was speedy and staff great. I was very pleased with the overall experience and we will continue to use this as our preferred service dealership. More

Came in for 25,000 mi service Service was fast & thorough. I was extremely pleased with the service manager Raymond Graham. Auto was returned washed & vacuumed. I would definitely Service was fast & thorough. I was extremely pleased with the service manager Raymond Graham. Auto was returned washed & vacuumed. I would definitely return here for service. More

STAY AWAY FORM SERVICE DEPARTMENT So today My wife took our 2013 Infiniti M37 to the dealership today for a simple issue that I have already diagnosed using professional equiptment ( So today My wife took our 2013 Infiniti M37 to the dealership today for a simple issue that I have already diagnosed using professional equiptment ( I am a Mechanic) . We decided to take the car to the dealership because it is still under factory warranty. When we purchased the car, it also came with additional warranty through a 3rd party. Our issue was an airbag light that stays on and a sunload sensor. Our estimated cost just for a dianosis would cost $231. Prior to the visit to the dealership,our third party warrenty have already agreed to cover the cost.. So after a couple of minutes being there, Brain then tells us that this car was either in a " previous accident, and or bumpers were repainted".. He then proceeds to tell us that if we were to leave the car, that our warranty and factory warranty would not cover the cost for our issue because it has been in a previous accident.... (which is a total lie). So we decided to bring the care to a specialist who specializes in body work, restoration and painting of cars etc.... Not to my surprise they confirmed that my car never had any body work done nor ever painted.... Long story short these people are LIARS and SCAMMERS.. I understand businesses are in business to make money but please be truthful to customers. The outcome would of been totally different. In the end, We ended up not getting any services done here. Please people put two and two together and stay farrrrrrr away from them.. Ive worked in many shops and in a dealership and this is disgusting. P.s Our diagnostic estimate was $231.00 just to take a look at the issue that was already giving to them and proven. I looked up own labor and it takes only 30mins to install and uninstall the required parts.... needless to say, HORRIBLE experience ONE thing I can say is that he did replace 2 fuses for my wife at no charge so thank you for that!. More

We have had our cars serviced at this dealer since 2002. The service is very good at this dealer. We have used them sunce 2002, could be a little less expensive, but it is a dealer. The service is very good at this dealer. We have used them sunce 2002, could be a little less expensive, but it is a dealer. More