Infiniti of the Palm Beaches - Service Center

Very positve experience with vehicle service Had excellent service experience with Justin for 10,000 miles service. He was willing to listen and friendly. Would go to him anytime. Also, apprecia Had excellent service experience with Justin for 10,000 miles service. He was willing to listen and friendly. Would go to him anytime. Also, appreciate follow-up call from Rocio Sanchez. More

service department not capable of fixing dan steering issue Bought my Q70 Infinity 2 years ago and it has been in the service department several times due to a dangerous steering issue. At first, they try to sa Bought my Q70 Infinity 2 years ago and it has been in the service department several times due to a dangerous steering issue. At first, they try to say that there is no problem but most of the time they try different repairs to fix the erratic steering with none of them working. The car is hard to drive because sometimes it pulls hard to the left, sometimes the right, and sometimes just slips all over. When braking to approach a red light, the wheel turns in either direction 180 degrees. This is dangerous and it is beyond me why they can't fix it and if it's not fixable to buy the lemon car back from me. I should hope that this will get resolved soon. More

Excellent! The custumer service always is great, Raymond is very nice, he is excellent and the rest of the staf too. The place always is clean. The custumer service always is great, Raymond is very nice, he is excellent and the rest of the staf too. The place always is clean. More

First service Was checked in very fast, and went into lounge where I watched televison.The service rep introduced himself to me and told me that the first service w Was checked in very fast, and went into lounge where I watched televison.The service rep introduced himself to me and told me that the first service was free because I bought the car at that dealership.He then told me it would take between 60 and 90 minuets.I was finished under the time limit and was on my way with anewly washed car. More

Awesome! Danny is awesome! He is good at what he does. He knows all the information that regards your car. Very knowledgeable.He is a golden star for infinity Danny is awesome! He is good at what he does. He knows all the information that regards your car. Very knowledgeable.He is a golden star for infinity. More

SERVICE REVIEW THE APPOINTMENT THAT I SCHEDULED WAS LOST AND CANDICE DID MAKE THE EFFORT TO FIT ME IN TO THE SCHEDULE. THE WAIT WAS NOT LONG. THE APPOINTMENT THAT I SCHEDULED WAS LOST AND CANDICE DID MAKE THE EFFORT TO FIT ME IN TO THE SCHEDULE. THE WAIT WAS NOT LONG. More

Best service ever with Bill Bought another Infiniti because car is great and bill is wonderful in taking care of my car always Bill was also instrumental in recommending max in Bought another Infiniti because car is great and bill is wonderful in taking care of my car always Bill was also instrumental in recommending max in sales Thrilled with my car and now my daughter bought Infiniti in Texas too More

Chris Tyson I have been a customer for many years, since 1992. A majority of my experiences with the local dealer have been excellent (5). The few exceptions hav I have been a customer for many years, since 1992. A majority of my experiences with the local dealer have been excellent (5). The few exceptions have been in the sales department. The service team, particularly Chris Tyson tips the rating scale for the dealership. During a recent appointment that I scheduled incorrectly (I arrived a day early) Chris and his team were very accommodating. Clearly a very busy morning. Great service, counseling and quick turnaround. More

Wonderful experience at Infiniti of the Palm Beaches I was in and out for my oil change before I knew it - Bill even changed the battery in my key fob! Now that's great service! I was in and out for my oil change before I knew it - Bill even changed the battery in my key fob! Now that's great service! More

Very accommodating. The waiting room has coffee and fiber one bars that help with the 2 hour wait 😊. The woman outside in the service area is very friendly and The waiting room has coffee and fiber one bars that help with the 2 hour wait 😊. The woman outside in the service area is very friendly and helpful. More