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Infiniti of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
513 Reviews

513 Reviews of Infiniti of the Palm Beaches - Service Center

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June 20, 2018

Excellent Dealership I was very impressed with the Assistant Service Manager, Raymond Graham, This was my first time having service in my 2018 Q50 since I purchased it in More

by elissa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 24, 2018 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Raymond, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

June 20, 2018

grease and oil and general check up Raymond Graham gets a 10 out of 10. He explained everything to me and was very helpful. He made sure I was taken on time and had the car ready for me More

by bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 24, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive review, Bonnie, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

June 13, 2018

Great experience. Raymond was very helpful... two thumbs up I am very pleased with my service experience and Raymond was super helpful at thouroughly met my needs! I couldn’t have been more pleased. Thank you More

by Nicolette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 24, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive 5-star review, Nicolette. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

May 21, 2018

It was very efficient and I waited for the vehicle. I was very happy with the service, the time it took and the price for the service/ I will certainly return when I need the next Oil Change. More

by Maggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 27, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive review Maggy, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

May 21, 2018

Consistently great customer service! Raymond Graham, our service consultant, provides exceptional service. Professional, knowledgeable and has proven to be trustworthy. Always goes the More

by Beverly123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 27, 2018 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive, which is what we strive for! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

May 10, 2018

Service very good Danny is very good for helping services need to do. My INFINITI QX70 running good through 3 years every services I visited. Thank you for your busines More

by Tony
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive review Tony, we appreciate you taking the time out to share your experience with us. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

May 07, 2018

Condescending and rude Went for service on my Infiniti to discuss some common issues. He immediately told me they would take too long to look into it and there was no loaner More

by Pp234
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Danny Solozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2018

The Cream Of The Crop Just by walking in this place you can feel the anticipation of a terrific experience. That will not be completed if it wasn’t for the awesome people t More

by Takes2ToTango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 27, 2018 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department, which is what we strive for. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

April 10, 2018

Nothing beats INFINITI of the Palm Beaches This was the first time i took my car to service in Florida and i am glad i went to INFINITI of the Palm Beaches. This was by fart the easiest and bes More

by dave2885
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Blasko
Aug 27, 2018 -

INFINITI of the Palm Beaches responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

April 04, 2018

Best experience Ray Graham in service is the most efficient, professional and the nicest guy. He handle all my car issues with ease. The best service. Thanks g More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Graham
Aug 27, 2018 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this excellent review. I am glad that you had a great experience in the service department! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

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