Infiniti of the Palm Beaches - Service Center
West Palm Beach, FL
513 Reviews of Infiniti of the Palm Beaches - Service Center
Excellent Dealership I was very impressed with the Assistant Service Manager, Raymond Graham, This was my first time having service in my 2018 Q50 since I purchased it in I was very impressed with the Assistant Service Manager, Raymond Graham, This was my first time having service in my 2018 Q50 since I purchased it in October. I was there for an oil change. Not only did he return my car in a lot less time than I expected, but he went above and beyond helping me to reconnect my bluetooth, the ability of me being able to receive text messages on my dashboard, but it was his wonderful attitude of taking the time to learn a lot of the functions that I didn't know about. I can't say enough wonderful things about Raymond. I feel so comfortable going back their for service because of him. More
grease and oil and general check up Raymond Graham gets a 10 out of 10. He explained everything to me and was very helpful. He made sure I was taken on time and had the car ready for me Raymond Graham gets a 10 out of 10. He explained everything to me and was very helpful. He made sure I was taken on time and had the car ready for me in less than an hour. More
Great experience. Raymond was very helpful... two thumbs up I am very pleased with my service experience and Raymond was super helpful at thouroughly met my needs! I couldn’t have been more pleased. Thank you I am very pleased with my service experience and Raymond was super helpful at thouroughly met my needs! I couldn’t have been more pleased. Thank you a Raymond!!! More
It was very efficient and I waited for the vehicle. I was very happy with the service, the time it took and the price for the service/ I will certainly return when I need the next Oil Change. I was very happy with the service, the time it took and the price for the service/ I will certainly return when I need the next Oil Change. More
Consistently great customer service! Raymond Graham, our service consultant, provides exceptional service. Professional, knowledgeable and has proven to be trustworthy. Always goes the Raymond Graham, our service consultant, provides exceptional service. Professional, knowledgeable and has proven to be trustworthy. Always goes the extra mile to help us. We have been with Schumacher for many years and it's because of their excellent service department. Beverly Levine More
Service very good Danny is very good for helping services need to do. My INFINITI QX70 running good through 3 years every services I visited. Thank you for your busines Danny is very good for helping services need to do. My INFINITI QX70 running good through 3 years every services I visited. Thank you for your business. More
Condescending and rude Went for service on my Infiniti to discuss some common issues. He immediately told me they would take too long to look into it and there was no loaner Went for service on my Infiniti to discuss some common issues. He immediately told me they would take too long to look into it and there was no loaner car. Ok, well what about the other issue with my battery? Before he even took it to get tested, Danny launches into how much it would cost to replace, prorate, installation, etc, etc. Speaking to me in a rude and condecending tone. It was clear, he had no interest in helping me or making a sale. All of this, after having me wait 15 minutes past my appointment time with no apology. Won't be returning to Schumacher for service especially if I have to deal with Danny again. More
The Cream Of The Crop Just by walking in this place you can feel the anticipation of a terrific experience. That will not be completed if it wasn’t for the awesome people t Just by walking in this place you can feel the anticipation of a terrific experience. That will not be completed if it wasn’t for the awesome people that work in this place. People like Raymond Graham who work with dedication to exceed your expectations, reassuring you this is the place to visit for any of your service needs. More
Nothing beats INFINITI of the Palm Beaches This was the first time i took my car to service in Florida and i am glad i went to INFINITI of the Palm Beaches. This was by fart the easiest and bes This was the first time i took my car to service in Florida and i am glad i went to INFINITI of the Palm Beaches. This was by fart the easiest and best experiences i ever had with my car. Everything was on point! Justin was very helpful! He explained to me exactly what was wrong with the car and what they will do to fix it. I will definitely be coming back to INFINITI of the Palm Beaches and seeing Justin again on my next service visit! More
Best experience Ray Graham in service is the most efficient, professional and the nicest guy. He handle all my car issues with ease. The best service. Thanks g Ray Graham in service is the most efficient, professional and the nicest guy. He handle all my car issues with ease. The best service. Thanks guys More