INFINITI of the Palm Beaches

g37, 1st time service A total positive experience. Brought the vehicle in for an issue with a dashboard warning light. Had appointment with Nicholas. I was treated with ext A total positive experience. Brought the vehicle in for an issue with a dashboard warning light. Had appointment with Nicholas. I was treated with extreme politeness. Very comfortable waiting room. The dashboard light was taken care of promptly. As I also needed tires and wanted to be economical, Nick suggested a brand and price that I was OK with and provided me a loaner car for a few hours while tires were installed. Nick is a true gentleman, friendly, and knowledgeable, and I will have no hestitation to return to Shumacher if and when I have to. More

REPAIR WENT VERY SMOOTH EVERTHING WENT WELL . ALSO HAD A RECALL ON MY CHEVY COBALT IN A LOCAL DEALER, WAS NOT TREATED LIKE I WAS IN INFINITI.. YOUR STORE TREATED ME LIKE THE EVERTHING WENT WELL . ALSO HAD A RECALL ON MY CHEVY COBALT IN A LOCAL DEALER, WAS NOT TREATED LIKE I WAS IN INFINITI.. YOUR STORE TREATED ME LIKE THEY WANTED TO HELP, WHILE LOCAL CHEVY DEALER TREATED ME LIKE THEY WERE BOTHERED TO HELP. More

Easy Car Buying Experience We negotiated a fair price for the specific car we wanted with the internet Sales Manager. The website is very good and easy to use. The response was We negotiated a fair price for the specific car we wanted with the internet Sales Manager. The website is very good and easy to use. The response was very quick using the website and internet sales. Once we arrived at the dealership the entire experience lasted only 2 hours. That included a test drive, paperwork with our sales person and all financial paperwork for our lease. Great group of people and beautiful new show room. Sales people, service and finance were fantastic. More

Bill is always great! "Top notch service and explanations! Infiniti of the Palm Beaches always takes great care of me and my car. I appreciate the trust and care. Thank y "Top notch service and explanations! Infiniti of the Palm Beaches always takes great care of me and my car. I appreciate the trust and care. Thank you Bill!" - Jason D. More

Not satisfied customer! I have been a schmaucher customer for my last 4 cars. I have leased from VW and just recently leased my first Infiniti. I had always been satisfied wi I have been a schmaucher customer for my last 4 cars. I have leased from VW and just recently leased my first Infiniti. I had always been satisfied with VW but I have not been with Infiniti. 3 months after leasing my Infiniti I get a bill in the mail (a past due bill which they've had my address since 2009!) for hundreds of dollars. They are claiming excess wear and tear on a vehicle that was turned in the beginning of January. I also had the excess wear and tear package! I think it is ridiculous to send a bill months later after everything had been settled. If my vehicle had excess where and tear it should have been discussed when my vehicle was turned in or within that week. Also, my sales person Adam Kirschenbaum excessively called me and emailed me regarding the survey. Begging me to give him a "perfect 10 score". Of coarse, that survey came a few weeks after my Infiniti purchase and months prior to the bill. VW and Infiniti claim to be a "Schumacher family" but apparently they are not. Apparently, family means nothing to them. I will never purchase another car for Schumacher!! More

March 13, 2015 It is always great to go to a dealership and not feel the pressure of taking on unnecessary maintenance costs. I am generally informed of my needs and It is always great to go to a dealership and not feel the pressure of taking on unnecessary maintenance costs. I am generally informed of my needs and I can schedule them when I am able too. More

Great experience My service representative always goes one step further to treat me like a VIP and give me quick service, done beautifully. The maintenance department My service representative always goes one step further to treat me like a VIP and give me quick service, done beautifully. The maintenance department is very organized and they make dropping off and picking up as smooth as possible. I am always pleased with the work that is done. Many times the wait time is shorter than expected. It couldn't be any less painless to maintain your car. More

Best Service Advisor Ever Danny knows how to keep a loyal customer and in the process represents his firm well in both a quantitative and qualitative manner. He is the standard Danny knows how to keep a loyal customer and in the process represents his firm well in both a quantitative and qualitative manner. He is the standard and should be recognized and rewarded for what he adds to the bottom line More

Q 60 test drive Great experience at Infinity of the Palm Beaches Salesman was very helpful Road test of my Q 60 was great Would get my net car here next time Great experience at Infinity of the Palm Beaches Salesman was very helpful Road test of my Q 60 was great Would get my net car here next time More

it was a great service Rep was friendly, knowledgeable and professional. Services was very fast. Pricing for oil change was a little high. Overall I have been there two time Rep was friendly, knowledgeable and professional. Services was very fast. Pricing for oil change was a little high. Overall I have been there two times and I was satisfied with both reps. More