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INFINITI of the Palm Beaches

West Palm Beach, FL

4.9
1,024 Reviews
"Come Join The Family" here at Schumacher INFINITI of the Palm Beaches. We want to thank you for taking the time to review us and the services we provide. The Schumacher Family of Dealerships has been serving customers in the Palm Beaches over 50 years in the Palm Beaches including communities of West Palm Beach, North Palm Beach, Stuart, Jupiter, Juno Beach, Wellington, Loxahatchee, Hypoluxo, Boynton Beach, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of INFINITI vehicles we offer, both new and Certified Pre-Owned. Whether it's the stunning INFINITI limited edition Q50, sporty crossover coupe QX55, stylish QX60, or commanding QX80, we're sure to have what you're looking for in your lifestyle vehicle.
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3101 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 1,024 reviews

October 13, 2023

I bought the car here at Palm Beach INFINITI. Transaction went smooth and easy. Happy with the purchase. I'm happy with maintenance, repairing services every time. More

by Bl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaijah service advisor
Oct 16, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

October 10, 2023

We have been clients at Infiniti of the Palm Beaches for the past 15 years, and are getting ready to work on our fifth car with them! Although our sales people have changed over the years, one thing that ha More

by Dana S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Danny was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

October 10, 2023

I love my new QX50. The process was smooth from start to finish. Thank you Max! More

by jennbet1231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Hager
Oct 11, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Max was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.

October 07, 2023

Service advisor was on point. The service tech took care of business and they had my vehicle in and out and washed in no time. More

by sklitle0027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

INFINITI of the Palm Beaches responded

. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

October 01, 2023

Anthony Carroll is a very professional service advisor --- who went above and beyond in helping me, on a weekend, when my QX30 fuel pump went. It was a pleasure working with him and I was kept up to date More

by LoriHoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Carroll
Oct 03, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

September 15, 2023

The dealership has extremely good employees working there, we were very satisfied with the process of purchasing our new vehicle. More

by Norma Saenz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica, Max Hager
Sep 15, 2023 -

INFINITI of the Palm Beaches responded

Hi Norma. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

September 13, 2023

No thanks. Your management department was nonexistent from what I can tell and it had nothing to do with the sales price. I got sick and delayed the process for More

by Dbrdl166
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Darion Harris
Sep 13, 2023 -

INFINITI of the Palm Beaches responded

We are very sorry that your expectations were not met at Infiniti of the Palm Beaches. This truly is an exception, and we are known for taking ownership and we care deeply about our customers. We can't fix the past, but you have my commitment for improvement in the future, until then please accept my apologies.

September 12, 2023

I just got a QX50 from Infiniti of the Palm Beaches. I have to give the credit to Max Hager for turning me into a new customer. He was very patient and went above and beyond to get me where I needed to More

by annettemac10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Hager
Sep 13, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

September 07, 2023

Danny Solozano is hands down one of the best customer service oriented people I have ever had the pleasure of doing business with. I bought my Q50 from Infiniti of the Palm Beaches in 2018 and have had More

by bporter34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

INFINITI of the Palm Beaches responded

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

September 07, 2023

Great experience dealing with Andre Samson and the entire staff. No pressure atmosphere and unmatched professionalism More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Delgreco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

INFINITI of the Palm Beaches responded

Hello Joe, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

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