INFINITI of the Palm Beaches

Great Service Advisor Bill is the best service adviser I have ever used. He is very professional and is always concerned that you maintain your car for best performance and Bill is the best service adviser I have ever used. He is very professional and is always concerned that you maintain your car for best performance and safety. More

Extraordinary Service My Infiniti of the Palm Beaches service adviser, Bill Di Edwardo, delivers truly outstanding service. A former master mechanic, Bill knows his stuff a My Infiniti of the Palm Beaches service adviser, Bill Di Edwardo, delivers truly outstanding service. A former master mechanic, Bill knows his stuff and obviously genuinely cares about his customers. Bill is by far, the best service adviser I've had in 45 years of driving. More

My vehicle was damaged during the service I highly recommend avoiding Infiniti of Palm Beaches Service department. When I got my car back from service, which took nearly 4 hours, I noticed scu I highly recommend avoiding Infiniti of Palm Beaches Service department. When I got my car back from service, which took nearly 4 hours, I noticed scuff marks on passenger side front and rear rims and an inch size dent in the rear bumper. My car was in showroom condition prior to the service. After 2 hours of additional waiting, one of the technicians at Infiniti of Palm Beaches was honest enough to admit, that he hit the curb on passenger side. Infiniti of Palm Beaches only agreed to pay for rear rim repairs. Regarding front rim, Service Advisor Danny Solorzano analyzed pictures he took prior to the service of my car and because there was a light reflection from the rim somehow similar to the damage, the front rim repair was denied. Although I don’t think the scuff marks were there before the service, I paid myself for the front rim repairs. On top of that my rear bumper dent repair was denied, even though the pictures Danny took prior to the service of my car don’t show any pre-existing dents. Even Danny initially agreed to fix my rear bumper dent, but then after speaking with Service Manager Robert Scheiner, I was told that this needs to be analyzed further and it was denied later on. Service Manager Robert Scheiner sent me an email that because I signed authorization of work document, Infiniti of Palm Beaches will not be participating in any expenses related to the damage of my vehicle. This is the worst service experience I have ever had. They treat customer as liars and with no respect. It is definitely not the ‘Schumacher family’. I will have to go to court to recover my loss. More

New car purchase The dealership and sales representative, Chris Bennett were very accommodating and were able to get us the exact vehicle and price we were looking for The dealership and sales representative, Chris Bennett were very accommodating and were able to get us the exact vehicle and price we were looking for , thank you Infiniti of Palm Beach More

New purchase Chris is that guy you always want to go once you buy a car from him. Most responsible, honest and trustworthy car salesman I know. He offers you not o Chris is that guy you always want to go once you buy a car from him. Most responsible, honest and trustworthy car salesman I know. He offers you not only great business but his friendship and that says a lot. More

Chris was great again and had me out of their in less than45 It was a great experience again working with Chris. He had me out in less than 45 minutes. Everything I asked was completed with a smile on his face. It was a great experience again working with Chris. He had me out in less than 45 minutes. Everything I asked was completed with a smile on his face. More

great service department I am always very pleased with the servicing of my M35, they are very efficient and the wait in the customer lounge is comfortable and makes the wait f I am always very pleased with the servicing of my M35, they are very efficient and the wait in the customer lounge is comfortable and makes the wait for the job to be done very easy More

Third car from infinity Max is the best. Hard negotiator but very fair. This is my third from max. Eveytime we were tested with great respect. We Will be buying my fourth s Max is the best. Hard negotiator but very fair. This is my third from max. Eveytime we were tested with great respect. We Will be buying my fourth soon. More

Adam is the best! Adam Kirschenbaum will go the extra mile for you! He is extremely knowledgeable of the brand, friendly and very professional. I drive from Coconut C Adam Kirschenbaum will go the extra mile for you! He is extremely knowledgeable of the brand, friendly and very professional. I drive from Coconut Creek as I know that Adam will treat me fairly and I know that Infiniti of the Palm Beaches will give me the best deal. I am on my fifth Infiniti and will always be loyal to them. Thank you, Adam!! More

They do it right! The service is the best. They are quick, efficient, courteous, and accommodating. Not to mention the care they give your car. I've been having my car The service is the best. They are quick, efficient, courteous, and accommodating. Not to mention the care they give your car. I've been having my car serviced at Infiniti of palm beach for five years and with regularly going in for routine maintenance have had absolutely no trouble with my car. Thanks Bill Edwardo you are the best. More