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INFINITI of the Palm Beaches

West Palm Beach, FL

4.9
1,035 Reviews
"Come Join The Family" here at Schumacher INFINITI of the Palm Beaches. We want to thank you for taking the time to review us and the services we provide. The Schumacher Family of Dealerships has been serving customers in the Palm Beaches over 50 years in the Palm Beaches including communities of West Palm Beach, North Palm Beach, Stuart, Jupiter, Juno Beach, Wellington, Loxahatchee, Hypoluxo, Boynton Beach, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of INFINITI vehicles we offer, both new and Certified Pre-Owned. Whether it's the stunning INFINITI limited edition Q50, sporty crossover coupe QX55, stylish QX60, or commanding QX80, we're sure to have what you're looking for in your lifestyle vehicle.
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3101 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 1,035 reviews

March 01, 2019

Professional Service Everytime I go in for an oil change or any type of service I am in & out as promised! I am kept informed of any and everything that is going on with More

by Simple Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Tyson
Mar 04, 2019 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide your great experience with us. We are pleased to hear that your service appointment was completed in a timely manner with Chris as your advisor. We appreciate all recommendations and look forward to seeing you again very soon! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

February 24, 2019

Amazing I have been in sales for 20 years in the finance industry and Chris was an outstanding salesmen. He went above and beyond and I have become a fan. Co More

by atekel1271@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bennett
Feb 25, 2019 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide your amazing car buying experience with us. We are pleased to hear that you had such great customer service and care from the whole team, including Chris, which is what we strive for! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

February 21, 2019

Great customer service Chris Tyson is the best very honest friendly and professional i appreciate that be a woman only come there because of Chris thank you very much More

by Ppettis1?
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Tyson, Carrie McCarty
Feb 25, 2019 -

INFINITI of the Palm Beaches responded

Thank you for your positive 5-star review. It is great to hear that Chris is always to professional and helpful while you are in to service your vehicle. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

February 06, 2019

Best Car Buying Experience with Mari! This dealership has true professionals. Mari was phenomenal! Her ability to connect with people truly made the car buying experience stress free. She’ More

by PJB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilbert Rejouis, Maria Elena "Mari" Gutierrez
Feb 08, 2019 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide your best car buying experience with us. We are pleased to hear that you had such great customer service and care from the whole team, which is what we strive for! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

February 06, 2019

AMAZING - Customer Service This was my first visit to the service department. I was assigned to Carrie, she was fantastic! Professional, knowledgeable, her communication while More

by jenhamilton21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrie McCarty
Feb 08, 2019 -

INFINITI of the Palm Beaches responded

Jen, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Carrie in the service department, who is truly an asset to our team. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 31, 2019

Awesome experience! Chris was phenomenal. Very professional and informative. He made the experience very easy and seamless. Overall I would recommend him every time to More

by Hugs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bennett
Jan 31, 2019 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide your best car buying experience with us. We are pleased to hear that you had such great customer service and care from Chris, who is truly an asset to the team. Welcome to the family! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 28, 2019

Awful service I had really bad experience with their service. The technician guy told me that I have to replace the active cruise control sonar for 3000$ to fix par More

by Vito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Technician
Jan 29, 2019 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to share your comments, Vito. We appreciate you and your business. Has your issues since been resolved? Please contact me directly if I may assist in any way. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 26, 2019

It was easy and fast It was clean and the salesperson was well informed. The inventory was far from the showroom it was a little inconvenience. Other than that it was a go More

by Felix123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bennett
Jan 29, 2019 -

INFINITI of the Palm Beaches responded

Felix, thank you for sharing your great experience with us. We are pleased to hear that your sales experience was easy and fast and an overall good experience! We appreciate your business and look forward to seeing you again. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 26, 2019

First time experience; all great!! I come from up North where I bought my Infiniti and have it serviced. Now I'm "snowbirding down in Palm Beach so I needed a dealership which could se More

by Ed1815
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Blasko
Jan 29, 2019 -

INFINITI of the Palm Beaches responded

Ed, thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. We are so happy to hear that we exceeded your expectations, which is what we strive for! If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 23, 2019

Danny in Service is always on top of his game. This is my second owned Infinity and I think I’ll probably stick with Infiniity for 2 reasons. One-Love the cars reliability and comfort and Two-the More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

INFINITI of the Palm Beaches responded

Maria, thank you for your wonderful comments. It is so great to hear that Danny was so knowledgeable and helpful throughout your service visit. We appreciate your business and look forward to your next visit. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

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