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INFINITI of the Palm Beaches
West Palm Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Professional Service Everytime I go in for an oil change or any type of service I am in & out as promised! I am kept informed of any and everything that is going on with Everytime I go in for an oil change or any type of service I am in & out as promised! I am kept informed of any and everything that is going on with my Q50. I recommend taking your vehicle to Schumacher in West Palm Beach. It's not only a professional atmosphere it's also clean & spacious. I absolutely love it! Although Chris Tyson was being verbally assaulted by some woman, he maintained his professionalism. More
Amazing I have been in sales for 20 years in the finance industry and Chris was an outstanding salesmen. He went above and beyond and I have become a fan. Co I have been in sales for 20 years in the finance industry and Chris was an outstanding salesmen. He went above and beyond and I have become a fan. Could not have gone any smoother. More
Great customer service Chris Tyson is the best very honest friendly and professional i appreciate that be a woman only come there because of Chris thank you very much Chris Tyson is the best very honest friendly and professional i appreciate that be a woman only come there because of Chris thank you very much More
Best Car Buying Experience with Mari! This dealership has true professionals. Mari was phenomenal! Her ability to connect with people truly made the car buying experience stress free. She’ This dealership has true professionals. Mari was phenomenal! Her ability to connect with people truly made the car buying experience stress free. She’s very knowledgeable about the features of vehicles and looks out for the best interest of her clients. Her infectious personality is magnetic. I’m sure everyone at this dealership is great, but Mari is exceptional. #MariMakesItHappen A big shout out to Wil who stayed late and made the financing portion a breeze. He was patient and candid with the options he presented. Much appreciated! More
AMAZING - Customer Service This was my first visit to the service department. I was assigned to Carrie, she was fantastic! Professional, knowledgeable, her communication while This was my first visit to the service department. I was assigned to Carrie, she was fantastic! Professional, knowledgeable, her communication while my vehicle was being inspected was top notch. You can tell she truly cares. I had to take a shuttle to my office, they were quick and friendly. The work performed was done quickly. The service department is top notch. Ask for Carrie when you make an appointment, you won't be disappointed! She rocks! More
Awesome experience! Chris was phenomenal. Very professional and informative. He made the experience very easy and seamless. Overall I would recommend him every time to Chris was phenomenal. Very professional and informative. He made the experience very easy and seamless. Overall I would recommend him every time to my closest friends and family! More
Awful service I had really bad experience with their service. The technician guy told me that I have to replace the active cruise control sonar for 3000$ to fix par I had really bad experience with their service. The technician guy told me that I have to replace the active cruise control sonar for 3000$ to fix parking cameras. Me: "Okay, but what if it would not help to fix the issue with cameras". Him: "Then we replace something else." I would strongly recommend Infiniti to replace this guy instead of my sonar and refund me $350. BTW Danny was really nice, he is a great service manager and this review is not about him! More
It was easy and fast It was clean and the salesperson was well informed. The inventory was far from the showroom it was a little inconvenience. Other than that it was a go It was clean and the salesperson was well informed. The inventory was far from the showroom it was a little inconvenience. Other than that it was a good experience More
First time experience; all great!! I come from up North where I bought my Infiniti and have it serviced. Now I'm "snowbirding down in Palm Beach so I needed a dealership which could se I come from up North where I bought my Infiniti and have it serviced. Now I'm "snowbirding down in Palm Beach so I needed a dealership which could service my car here. INFINITI of the Palm Beaches was the obvious choice, so hoping for the best that's where I went. I was not disappointed. Had a great service consultant (Justin) who discussed alternatives, made suggestions, offered advice, and most importantly listened to me. In general it was a pleasure to do business with him, and he is now "my guy" for any future work I need on my M37x.. More
Danny in Service is always on top of his game. This is my second owned Infinity and I think I’ll probably stick with Infiniity for 2 reasons. One-Love the cars reliability and comfort and Two-the This is my second owned Infinity and I think I’ll probably stick with Infiniity for 2 reasons. One-Love the cars reliability and comfort and Two-the service dept is top notch. Service Advisor Daddy is extremely knowledgeable and valuable resource. More