INFINITI of the Palm Beaches

Outstanding Service I'm a long time Infiniti customer (at least 10 vehicles) with more than half of those deals conducted at Schumacher Infiniti. I just wanted to extend I'm a long time Infiniti customer (at least 10 vehicles) with more than half of those deals conducted at Schumacher Infiniti. I just wanted to extend our appreciation and gratitude for making this last deal one of the easiest, most satisfying and especially what I think to be a very aggressive offer on your part. I wanted to make sure you were aware that upon shopping around, I feel this was by far, an extremely attractive lease deal on both sides but especially mine since I love the car. I’ve driven my new 2019 Q60S Red Sport very little since delivery to my home (another great service) but look forward to enjoying myself behind the wheel of such a beautiful yet incredibly impressive vehicle. The staff completed this transaction with incredible ease offering straight forward responses and information making the process that much smoother. Thank you once again for providing a deal I especially thought was a great one that I couldn’t walk away from. Looking forward already to next new car when my wife’s Q70 is up around November of this year. Fantastic customer experience. Sincerely, Bernie & Sue Miami, Florida More

Service is amazing Danny Solozano the service consultant really takes great care of servicing my car and properly sets my expectations. He is thorough and really stands Danny Solozano the service consultant really takes great care of servicing my car and properly sets my expectations. He is thorough and really stands out from other consultants. He explains what I need and don't need along with probably future maintenance. My car always comes out perfectly humming! He really takes great pride in providing excellent service! More

Life changing experience! I recently visited INFINITI of the Palm Beaches with my mom hoping to merely sit in either a QX50 or Q50 and get a feel for which one I was going to s I recently visited INFINITI of the Palm Beaches with my mom hoping to merely sit in either a QX50 or Q50 and get a feel for which one I was going to save towards (notice I said save). Well upon arrival, I was fortunate enough to meet Mari, the most incredible woman EVER. We started talking about the qualifications I had for my new Infiniti-- again I was ONLY LOOKING-- but I was prepared with a list of things I would want in my next car. As a recent graduate from the University of Central Florida with a degree in Business Administration focus in Integrated Business and minor in International Business and newly employed with a Fortune 500, getting a brand new Infiniti just didn't seem realistic (well that's what I thought). After test driving a few cars and spending about 8 hours together on Mari's DAY OFF (I told you this woman was amazing!!!), I found my baby! The car I'd been dreaming about since September 2018 was sitting right in front of me. Fully loaded with every single feature I envisioned it to have and MORE! Now me, being the most realistic-optimist known to man, I knew I wasn't taking that car home YET-- but I would one day. After convincing myself of every reason it wasn't realistic (hello--student loans), Mari showed me a picture she had behind her desk that talked about focusing on the present because the past already happened and the future will happen when it happens; the only moment that matters right now is-- RIGHT NOW. Once I read that, I knew that beautiful QX50 needed to be mine; and as faith will have it-- it was. Whenever people ask how I was able to walk across the stage less than 6 months ago and still manage to get a new 2019 QX50 without a co-signer or trade-in, I always say these three words: God, Patience, and Mari! Mari has shined her glorious light on my life and made all the difference to me. She could have given up on me after the 23rd time I said I was just looking lol but she didn't! And because of her, I was able to get my own graduation gift (because really who needs a party or fancy gifts when you get to wake up and drive a 2019 QX50 every day!?!) Mari has been such a blessing to me, as I know she will continue to be for others! There is no other person I would have wanted to bring my dream to life. I am forever grateful for her. More

Great experience.. Chris and Wilbert were very helpful and made the car buying process very easy. I look forward to the next purchase and will refer my friends and famil Chris and Wilbert were very helpful and made the car buying process very easy. I look forward to the next purchase and will refer my friends and family. More

Worst dealer ever! We bought an Infiniti QX56 2013 (for my parents elderly people) the salesman called “Max” was rude ! He don’t let us to check carefully the suv, after We bought an Infiniti QX56 2013 (for my parents elderly people) the salesman called “Max” was rude ! He don’t let us to check carefully the suv, after 5 hours we got the suv with our dp any dealer can get our business (11k) he says the suv pass all The test trough Infiniti “standards”, next day the liftgate wont work! They check the car and find out a bad actuator, back home and the suv still have the same problem! How a suv PASSED all The Infiniti rigorous test now after hours I bought it the liftgate is not working?? After 2 weeks he text me saying the broken part cost $2350, you need to pay 1350, we can’t cover all the cost because the suv was sold as is! Great!! Bravo infiniti dealer!! You guys KNOW! That was a problem with the liftgate, I never expect something like that from a “serious” dealer! Let’s talk about “ghost” charges! There’s a charge called “anti theft “ we never aware about this charge, we never sign any paper about this “coverage”, when I asking about this charge, they said : this charge is required from the bank (capital one finance) , I called the bank and they told me : we never ask for something like that! We never ask for any extra charge! Till now no one answer my complaint about this “charge”, I’ll escalate this till the last resource, they can’t do whatever they want! No way!! *UPDATE* After 4 weeks The suv is fixed and we get a refund about the anti theft charge, thanks to infiniti consumer affairs. More

My first car in the USA I found Marco Almeida, very knowledgeable in all aspects of buying a vehicle, very polite but above all extremely professional in dealing with custome I found Marco Almeida, very knowledgeable in all aspects of buying a vehicle, very polite but above all extremely professional in dealing with customers and other members of staff at the dealership. Christopher Beard... More

Greatest Service Dept in FL! I've always had great service at Schumacher, they work around my schedule, they always give me a beautiful loaner. And my car always looks great when I've always had great service at Schumacher, they work around my schedule, they always give me a beautiful loaner. And my car always looks great when I pick it up. Danny Solozano is a great asset to your department, and I always look forward to working with him. The new Lounge is beautiful, I almost wish I could wait for my car one day. More

Buying a car with Marco Marco was very knowledgeable of the QX50 and provided exceptional customer service. He explained the history of Infinity, I was very impressed. He a Marco was very knowledgeable of the QX50 and provided exceptional customer service. He explained the history of Infinity, I was very impressed. He also gave me an extensive overview of the my vehicle. More

Nice people Nick is very personable friendly knowledgeable and helpful. He has continued the service even after the purchase. I will definitely recommend him to a Nick is very personable friendly knowledgeable and helpful. He has continued the service even after the purchase. I will definitely recommend him to anyone I know looking for an Infinity. More

Ray Graham - Service Manager Extraordinaire There is no one better than Ray Graham for top quality service. I have had 3 different Infiniti's over the last several years, and each one has been There is no one better than Ray Graham for top quality service. I have had 3 different Infiniti's over the last several years, and each one has been kept in top notch shape due in large part to Ray's commitment to complete, comprehensive, professional, courteous service. From the first moment my service appointment is made until the last moment that Ray's thank-you note is left on my dash - he anticipates every need, inspects what he expects and delivers exceptional results. Kudos Ray - you ARE the BEST of the BEST! More