INFINITI of the Palm Beaches

Service department is the best See Anthony in service if you want the best ever. I dislike getting my car serviced during the season due to the crowds. Schumacher makes it like your the only one there tha you want the best ever. I dislike getting my car serviced during the season due to the crowds. Schumacher makes it like your the only one there that day. Thank You Anthony More

I worked with Ira Kaskel who was exceptionally professional and pleasant to work with. I would absolutely recommend him to friends and family to have a positive experience in leasing a new vehicl professional and pleasant to work with. I would absolutely recommend him to friends and family to have a positive experience in leasing a new vehicle More

I was very satisfied by the professionalism, courtesy and competence of the entire Schumacher team. Tyler Gaynor and the entire team performed admirably competence of the entire Schumacher team. Tyler Gaynor and the entire team performed admirably More

We put GPS on our Infiniti for my wife’s safety. Beige leaving it at dealership of Palm Beaches I filled up the tank. Got back 3/4 empty. I checked the GPS and mileage. We dropped it off( look at th Beige leaving it at dealership of Palm Beaches I filled up the tank. Got back 3/4 empty. I checked the GPS and mileage. We dropped it off( look at the receipt)22754 and picked it up at 22989. The dealership guy in charge of our car is Anthony. The car was taken north of the dealership overnight to a resident and driven extensively hard and fast 90+MPH many times. One errand ran in the car was a FedEx package. We called the location and said Anthony was there at 8:14am dropping off a package going overnight to Texas back to work next day opening at 8:30am. We haven’t called the dealership. We looked at the mileage of the last 3 services there and over 1000 miles was put on just being at the dealership meaning someone drives the car regularly when left there. Our GPS doesn’t go back that far but our car uploads to Infiniti the cars location. If you check with them you will see. We agreed to that when we activated the car tracking installed at factory. No wonder the car has had a rough patch of issues that had to return to the dealership the past months since December 2022, it gets massive rough driving, speed, braking and turns. Explains a lot. This car is due to return off lease in mid to late May and I know the extra miles and rough driving detriments the cars value. FedEx gave us the tracking number of item sent: 604448715615. Check it out at FedEx tracking dropped off 04/05/23 8:14am their cameras recorded in our RED car. Work starts at 8:30am the dealership opens. Contacting Infiniti Consumer Affairs about issue… More

We have been leasing vehicles from Max Hager for over 20 years. He is a joy to work with and always works hard to give me the best deal and service in every way. He’s knowledgeable, personable and very res years. He is a joy to work with and always works hard to give me the best deal and service in every way. He’s knowledgeable, personable and very responsive. He makes getting a new car a happy and stress-free experience. He stays in touch regularly which is exceptional in the car sales business.I wouldn’t think of going to anyone else. More

This was such a wonderful experience. Shakir has been my husbands sales rep for years. The entire staff at Infinity of WPB are truly great but Shak is the best, he was so professional, kn Shakir has been my husbands sales rep for years. The entire staff at Infinity of WPB are truly great but Shak is the best, he was so professional, knowledgeable when informing me on my new 2023 QX50, and most of all he was so great with helping my hubby execute the BEST birthday surprise EVER, I truly had no idea and was in total disbelief!!! More

Brian service advisor was a pleasure to work with. He kept me updated on the warranty repair. Schumacher Infiniti Much better experience compared to Coconut Creek and Sawgrass. He kept me updated on the warranty repair. Schumacher Infiniti Much better experience compared to Coconut Creek and Sawgrass. More

Andrea is respectfully, reliable, and has a great sense of humor. Need a new car he’s your guy! of humor. Need a new car he’s your guy! More

Excellent treatment from Tyler and the rest of the people involved but I’ll tell you one thing this survey is trlettinlr involved but I’ll tell you one thing this survey is trlettinlr More

I had the best car purchasing experience I have ever had all because of Ira Kaskel. Ira Kaskel was awesome in every regard and aspect of setting up an excellent car deal, and walking me through the entir all because of Ira Kaskel. Ira Kaskel was awesome in every regard and aspect of setting up an excellent car deal, and walking me through the entire process from start to closure. He is one of those people you meet, that are very easily able to put you right as ease from start to finish. He exuded customer respect and sincerity. He worked diligently on my behalf, in a warm, sincere, pleasant, service oriented manner. He patiently took as much time as was needed after my purchase, to walk me through every step of all of the latest technology features in the car identifying each and showing me how to utilize. His words and actions throughout, were oriented from a place of a sincere desire to do the best for me, the customer, making it an absolute pleasure to do business through him. Ira Kaskel represents the Infiniti of the Palm Beaches dealership at the very highest levels, and they are indeed fortunate to have him on their staff!! Caroline Connelly More