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INFINITI of the Palm Beaches

West Palm Beach, FL

4.9
1,024 Reviews
"Come Join The Family" here at Schumacher INFINITI of the Palm Beaches. We want to thank you for taking the time to review us and the services we provide. The Schumacher Family of Dealerships has been serving customers in the Palm Beaches over 50 years in the Palm Beaches including communities of West Palm Beach, North Palm Beach, Stuart, Jupiter, Juno Beach, Wellington, Loxahatchee, Hypoluxo, Boynton Beach, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of INFINITI vehicles we offer, both new and Certified Pre-Owned. Whether it's the stunning INFINITI limited edition Q50, sporty crossover coupe QX55, stylish QX60, or commanding QX80, we're sure to have what you're looking for in your lifestyle vehicle.
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3101 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 1,024 reviews

May 30, 2023

A fantastic visit. The service representative, Danny solorzano was on time, courteous and helpful in determining the best service for the car at 20K miles. Sincerel More

by Ldiaz12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

May 22, 2023

Excellent Service! My service advisor Anthony was very knowledgeable and professional, a pleasure to work with him. More

by chris_graciela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Carroll
May 24, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Anthony in Service at Infiniti. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

May 20, 2023

The dealership was great. They took their time with us. Max was very professional and very helpful. More

by benmccrone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keely Dames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Hager
May 24, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

May 19, 2023

I have been a loyal customer of INFINITI of the Palm Beaches for 19 years. The reason is simple. The sales and service departments are the best. When I am quoted a price for something, I know that is More

by baldharv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Hager
May 24, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you have had a great experience for 19 years with Schumacher Infiniti. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

May 17, 2023

My sales representative Max Hagar is the best to work with! I have worked with him for over 10 years and 4 Infiniti vehicles later & that right there should tell you he's the best! He is trustworthy, r More

by jenniferfredricks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Hager
May 24, 2023 -

INFINITI of the Palm Beaches responded

Jennifer, thank you for taking the time to offer your great 5-star rating and review. We appreciate you. It's great to know that Max was so helpful! Enjoy your Infiniti! Please let us know if you should require anything additionally.

May 12, 2023

Exceptional service! Well informed due to Danny’s guidance and information. I was in and out within the time promised. A pleasure to work with and appreciated the time Da More

by Steven G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

May 08, 2023

This dealership is great. I get nothing but high quality assistance. Danny is the only person I want to work with. More

by KSardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Solozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

INFINITI of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

May 08, 2023

excellent service - excellent vehicle - extremely satisfied - need to have 15 words so I can escape More

by mmylottnyc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ira Kaskel
May 10, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

May 07, 2023

Complete pleasure in dealing with the folks at this dealership. Andre Samson, my sales person, was attentive, interested in meeting my requirements, explained all the features of the car and a terrific More

by Bob G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Delgreco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keely Dames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Samson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

INFINITI of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

May 05, 2023

Worst customer service ever! ! I had an appointment for an oil change and tire rotation with Danny at 1 ge said it would be ready by 2:15 I get there and it hadn’t even been servi More

by Cheri1372
Purchase Time
Recommend Dealer
No
Employees Worked With
Danny Solozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

INFINITI of the Palm Beaches responded

Cheri, thank you for your feedback. We are sorry that your experience at Schumacher Infiniti of the Palm Beaches didn't quite match your expectations. I assure you that all the vehicles in service are taken in order of their appointments, due to the volume this may take additional time which we are truly sorry for any inconvenience. Sincerely Customer Experience Manager

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