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INFINITI of Willow Grove
Willow Grove, PA
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Very rude, talked down to me like I was an idiot. Acted like I was insane when I told him I was definitely not buying that day, and then refused to give me any price until I got prices from all the other d like I was insane when I told him I was definitely not buying that day, and then refused to give me any price until I got prices from all the other dealers. He kept insisting that "I want to talk to you last", "I don't want to play games", "I can't give you my price unless I know what price I need to beat", and when I refused to disclose my conversations with other dealers he had the guts to say "you have to be honest with me". He made it clear that if I did not abandon my approach and negotiate his way, then I was wasting his time. He was the typical car-salesman stereotype, I would not go near this place again. He gave me the keys and let me look around the car, but did not bother to offer any information, and didn't even offer a test drive. I'm probably could have asked for one, but I shouldn't have to. In my opinion, it was a typical technique for demoralizing the buyer, to start off the negotiations with me asking for things and the dealership being nice enough to grant them. Armore and West Chester were friendlier and much easier to deal with. When I made it clear that I did not want to haggle and wanted a good price up front, they both made a good just-over-invoice offer and offered a blue-book-fair price for my trade-in. Willow Grove was like pulling teeth, and flat out refused to work this way. More