INFINITI of Warwick

Fantastic customer service This is my second Infiniti purchased within a year and both purchases were made with my salesperson Steve Romjue. In my opinion he is the definition o This is my second Infiniti purchased within a year and both purchases were made with my salesperson Steve Romjue. In my opinion he is the definition of customer service. First Steve listened to our needs then he scheduled an appointment with us. Upon arrival he was finishing up with another customer but no fear, urged us to sit in the vehicle and get a feel for it as we were to test drive and prepare any questions we might have. Thankfully our negotiation was relatively pain free with really no pressure tactics, simple conversation with a respectful opportunity to counter. Upon completion of the deal Steve explained who we were to meet and how the purchase would be finalized. Upon pickup Steve scheduled a 1.5 hour time frame to completely explain the car and all of the features. To me this is the definition of customer service and why we will trust Steve Romjue with our future purchases. RC More

Excellent Sales Experience After contacting Infiniti of Warwick via the online chat feature, I was greeted with very friendly and knowledgeable staff. In my particular experienc After contacting Infiniti of Warwick via the online chat feature, I was greeted with very friendly and knowledgeable staff. In my particular experience, I initially was curious what the documentation fee was since I had been negotiating with another Infiniti dealership. After hearing about Infiniti of Warwick's very reasonable documentation fee (which was less than half that of the other dealership I was in contact with), I asked if Warwick could match the price quote that I had. After being told that they could match the price if I was able to stop in to the dealership that same day, I was genuinely impressed. We setup an appointment to test drive the vehicle I was interested in and sure enough the car was parked out front and warmed up when I arrived. Steve was extremely helpful and always very pleasant to work with throughout the whole experience. There was absolutely no aggravation involved and the process was extremely smooth. Brenda was also very pleasant and worked hard to help me determine which extended warranty option was best for the driving that I would be doing. I'm extremely grateful to the sales manager as well, even though I never met him. Without him agreeing to match the other dealership's quote, which was a pretty aggressive price, I may not have a new Q50 in my driveway and would have missed out on a great experience at a great dealership. Overall, the entire experience was extremely smooth and by far one of the best experiences I have had with a dealership. More

Fantastic Service I can always count on an honest diagnosis for my used G35. I drive over 100+miles a day & need to keep my car in good performance. The entire service I can always count on an honest diagnosis for my used G35. I drive over 100+miles a day & need to keep my car in good performance. The entire service staff has always accommodated my hectic schedule so that I could get my service completed without inturption to my day. More

no hassle! We live northern mass and just bought a used Infiniti from Ryan W (really long last name). He was a great guy and can't wait to see him again in 4-5 y We live northern mass and just bought a used Infiniti from Ryan W (really long last name). He was a great guy and can't wait to see him again in 4-5 years. He had all the answers and the process was very fast and easy!!! Everyone should ask for him if they decide to stop by. Inkip is very big and kind of overwhelming but he definitely sold us and the product More

After i informed this person of a lower price he told me to come in and we could talk he wasn't in the habit of making deals over the phone.I told him my offer from another dealer he told me be leery it did to come in and we could talk he wasn't in the habit of making deals over the phone.I told him my offer from another dealer he told me be leery it didn't make sense when i got there he was rude crude and ignorant.Then told me he was talking about another car which was not true he knew the car i was inquiring about.I actually drove 115 miles to another dealer to purchase another vehicle.I hope I never have to deal with this person again on any level. More

Mike Remy is a great salesman got the job done professional manner and finding the right car for my budget in a straightforward no hassle approach. Mike knew the product and was easy to deal with. professional manner and finding the right car for my budget in a straightforward no hassle approach. Mike knew the product and was easy to deal with. Great car great service ! Thanks Mike ! More

I travel from Connecticut just to get my wife's 2008 G35X serviced at Inskip Infiniti. I have only been there twice for routine maintenance... I was assisted by Ron during my first visit and by Kristin for serviced at Inskip Infiniti. I have only been there twice for routine maintenance... I was assisted by Ron during my first visit and by Kristin for my second visit. Ron and Kristin are both top-notch professionals. They are both very courteous and knowledgable... they don't oversell any services either. In fact, they've been very helpful to help me plan which items should be serviced--and when. The service fees have been reasonable and the work has been outstanding. My wife always has a renewed peace of mind after Inskip services her '08 G35X. More

First, I walk in and meet mike l. Great salesman how work with me all the way. I was very clear that I was out of state and willing to go back with no car. But if he was able to negotiate I was also willing with me all the way. I was very clear that I was out of state and willing to go back with no car. But if he was able to negotiate I was also willing to make a purchase. He took me serous. And after a few hour we finely made a deal. I purchase a 2005 FX45 that was register and transfer all by the dealer, my plates ware mail to me ON TIME. With no problems at all. He went above and beyond to make sure that I left happy and with no regrets, he is a great asset to your team. THANK YOU MIKE. More

Great overall experience. Exceptional service by Mike Remy to help close the deal and deliver the vehicle. I spent 3 weeks negotiating with other dealers over price , service and trying to be sold somet Remy to help close the deal and deliver the vehicle. I spent 3 weeks negotiating with other dealers over price , service and trying to be sold something I didn't want. At Warwick Infiniti, Mike had me in and out in under two hours with the car, price and extras I wanted.... Highly recommended, great buying experience. I drove 60 miles to another state to buy this car....worth every mile of the trip....did I mentioned they even delivered the car to me? Perfect!!! More

First, we were very candid with Michael that we were out-of-staters looking to test drive cars and that we lived out west. If the numbers were right, we'd make a purchase but were still deciding betwee out-of-staters looking to test drive cars and that we lived out west. If the numbers were right, we'd make a purchase but were still deciding between Lexus and Infiniti. Michael could not have been more gracious to me, my wife and my children. He was infinitely patient and kind and reflects well on the Infinite brand. We eventually leased an infiniti G37 atour home in Las Vegas, where the price was impossible to beat. More