INFINITI of Warwick

Fantastic buying experience! My family has purchased three vehicles from Infiniti of Warwick in two years. We dealt with Steve each time. I live in Massachusetts and I was a bit s My family has purchased three vehicles from Infiniti of Warwick in two years. We dealt with Steve each time. I live in Massachusetts and I was a bit skeptical about driving to Rhode Island to look at a vehicle. I'm so glad I did! The first vehicle I purchased was a used GMC Yukon XL. This truck was in fantastic shape and had all the "bells and whistles". The price we negotiated was more than fair. I was going to sell my current truck (an older GMC Yukon XL) myself. However, Steve worked with me to get a great trade price on that vehicle. An amazing thing that this dealership does is to go through their used vehicles from bumper to bumper and fix everything that even is slightly worn or in need of service. All three of our vehicles came with brand new tires. All three received complete brake service and alignments. My first vehicle I purchased had some front end work done. All vehicles had the front and rear wiper blades replaced. This is just a sample of the work they did to the vehicles. You will NOT find this at almost any other dealership or auto sales establishment. Infiniti of Warwick could easily not replace and/or repair most items. I was given several pages of repair invoices for all of the vehicles. My daughter was in the market for another vehicle. We immediately went onto the website for Infiniti of Warwick . They had a late model GMC Terrain. We called Steve immediately and headed back down to Rhode Island. We had the same buying experience that I experienced with my Yukon. Steve is great. There was no pressure whatsoever. Lat week, my family once again was in the market for a used SUV. Once again, I immediately went on the website and saw a beautiful late model GMC Acadia. I reached out to Steve and headed back down to the Ocean State. By this point, I consider Steve not just a businessman but as a friend. Once again, I experienced the same buying experience I now take for granted. I must also mention the Business Manager at the dealership, Brenda Proulx. We've dealt with Brenda with all three vehicles and she is awesome. She's so friendly and makes the paperwork end of buying a vehicle so easy. She explains everything in detail and she's very easy to deal with. Finally, one of the managers introduced himself to me and sincerely thanked me and my family for our business and loyalty. I told both him and Steve that they've not seen the last of me! I plan on purchasing all our vehicles at Infiniti of Warwick. I've already and will continue to highly recommend the dealership (and especially Steve) to all of my family and friends. I'm 100% confident I'll be treated the exact same way whether buying a used domestic SUV or a new Infiniti. I don't think you'd find that at most dealerships. If you want a great buying experience (new or used), reach out to Steve. You'll be happy you did! Jim O. More

A different experience My salesman Steve Romjue was fabulous, not the typical pushy salesman calling you endlessly. He let me take my time looking elsewhere but I ended up g My salesman Steve Romjue was fabulous, not the typical pushy salesman calling you endlessly. He let me take my time looking elsewhere but I ended up getting my QX30 from Inskip. Lyne More

Great Work! Steve was very honest, helpful and knowledgeable about the Q60 we purchased. He was very easy to work with and a genuinely good guy. The process was Steve was very honest, helpful and knowledgeable about the Q60 we purchased. He was very easy to work with and a genuinely good guy. The process was painless and the price was fair. More

Good Customer experience I loved this dealership and wanted to drive my Infiniti from them. But I got a better deal with another Infiniti dealer and I had to drive there. My s I loved this dealership and wanted to drive my Infiniti from them. But I got a better deal with another Infiniti dealer and I had to drive there. My sale man was so friendly and did all his possible attempts to make me buy my car from them. But definitely he was NOT so pushing to buy his car. But he did come with all possible prices to make a deal. More

Purchase of new Infiniti QX60 was perfect !!!! We had the pleasure of working with Steve Romjue on our recent Infiniti purchase. Steve was extremely knowledgeable, friendly and accommodating. He tr We had the pleasure of working with Steve Romjue on our recent Infiniti purchase. Steve was extremely knowledgeable, friendly and accommodating. He truly made us feel like family. Warwick Infiniti is very lucky to have Steve representing their dealership. We will be calling Steve for all of our future automobile needs. More

Knowledgeable and honest staff I was set on purchasing a different make and model, but Salesman Steve Romjue was very helpful in providing me with additional information about the I I was set on purchasing a different make and model, but Salesman Steve Romjue was very helpful in providing me with additional information about the Infiniti, prompting me to visit the dealership. Steve very patiently worked with me to sort through models and options, and really went out of his way to get me into a vehicle and price range that made me happy. Throughout the entire process he was knowledgeable, pleasant, and honest. FIrst rate experience! More

Excellent Sales and Service!!! I recently purchased a 2014 Infiniti Q60. My experience was excellent in all phases from Steve in Sales, Brenda in Finance, and Paul in Service. They I recently purchased a 2014 Infiniti Q60. My experience was excellent in all phases from Steve in Sales, Brenda in Finance, and Paul in Service. They all went above and beyond to make sure everything went right. I had previously purchased an Infiniti sedan in 2015 and Steve was my sales person as well. He makes you feel at home with no pressure and treats you like family! We have built a great relationship and he is not just my sales associate but a friend. I will not hesitate to do business with him again and will send friends and family to him. Steve is professional, courteous, caring, trustworthy,friendly and just a great person. Thank you to Steve, Brenda and Paul for a great buying experience! I am thoroughly enjoying my Q60! Sincerely, Steve DeRosa More

Our New Qx60 We bought our Qx60 from Steve Romjue after driving a BMW for seven years. I was hesitant to switch from BMW to Infinity, but my husband convinced me We bought our Qx60 from Steve Romjue after driving a BMW for seven years. I was hesitant to switch from BMW to Infinity, but my husband convinced me to take a look. Steve was excellent to work with. He was not pushy at all and was extremely knowledgeable. After talking with Steve and learning about all of the Qx60's features, we were sold! We literally decided to buy the car right there and then. Throughout the whole buying process, Steve and his coworkers were so accommodating. The process was an enjoyable experience!! More

Best used car buying experience I've ever had Let me start by saying that I have not purchased many used cars (I've bought many new cars). The few times that I have bought used have generally been Let me start by saying that I have not purchased many used cars (I've bought many new cars). The few times that I have bought used have generally been difficult experiences (fair price, car's reliability, seedy sales folks/owners etc). However, after researching and deciding on the right used car for my daughter, we settled on getting her a late model Subaru, and started our search with a budget in mind. After looking at, and driving several, I came across a 2012 Legacy on the Infiniti of Warwick website. My experience had been that these cars move quickly at Subaru and used car dealerships, so I called 1st thing Saturday morning (15 minutes before they opened). Fortunately, Steve Romjue answered the call and was able to confirm that the car was on the lot and available for a test drive. My wife and I arrived at the dealership about an hour later and were greeted by Steve. He was well prepared for us, having the keys to the car ready to go so that we could take a look at it. Steve left us alone with it for a bit so we could look it over and see if we wanted to take it out for a drive. The car was actually more than we were looking for and just over the very top of our price range, but we decided that we would take it for a drive. We really liked the car, and after a very small amount of negotiation, got it within our budget and purchased it on the spot. Steve was extremely helpful, never pushy, and made the experience of buying this car so easy, I would without hesitation, buy another car from him and this dealership again. They got the car prepped (great job BTW!) and ready to go with us in just over an hour (Steve even recommended a great place for lunch!). It really felt much closer to a new car buying experience rather than used. Follow-ups by Steve have also been very professional and not at all overbearing or unwelcome. Even after the sale, Steve has been very helpful, explaining the warranty to me when I had questions. Thank you Steve for your guidance, professionalism, and extremely helpful demeanor! Keep up the great work!! More