Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
INFINITI of Warwick
Warwick, RI
329 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 329 reviews
February 06, 2021
I always have a great experience with Ron and his team. Always professional and accommodating to my crazy schedule. Thank you again for the wonderful service! Always professional and accommodating to my crazy schedule. Thank you again for the wonderful service! More
by adias
Employees Worked With
Ron Antonucci
February 05, 2021
Excellent salesman née the car and was very helpful snd informative while answering all our questions! Would definitely recommended salesman and Infiniti to friends and relatives! informative while answering all our questions! Would definitely recommended salesman and Infiniti to friends and relatives! More
by Mmaunty
Employees Worked With
Steve Romjue
January 31, 2021
Great experience from beginning to end! I would recommend anyone shop here if looking for a new or used vehicle. Extra clean so felt safe. anyone shop here if looking for a new or used vehicle. Extra clean so felt safe. More
by Chrissieolszewski
Employees Worked With
Brenda Proulx, Tom Hart
January 27, 2021
Entire experience with Steve Romjue was 5 stars — if we could rate 6 stars we would. We came in with no intention of purchasing and Steve’s friendly demeanor made us feel right at home. He let us take th could rate 6 stars we would. We came in with no intention of purchasing and Steve’s friendly demeanor made us feel right at home. He let us take the qx30 we researched for a test drive. We gave Steve our license and on we went familiarizing ourselves with the car. On the way back we decided to hold off on purchasing and Steve told us absolutely no pressure he would make himself available when we are ready. Several weeks later we wrote back to Steve saying we were interesting in the car and financing. He sent us the form through email and we sent them back to Brenda in finance. Brenda had approved us and we decided to go ahead with the purchase. On the day of signature and delivery we noticed their was an issue on the purchase price. Steve immediately knew it had been in error and sent it back to Brenda to fix the purchase agreement without hesitation. With the corrected price Brenda was able to drop our interest rate on the spot - so we added a wrap extended warranty with the savings. We were in our qx30 and on our way. Thanks again Brenda for lowering our rate and Steve, rest assured our Infiniti referrals will be sent to you. More
by djlombardi
Employees Worked With
Brenda Proulx, Steve Romjue
January 27, 2021
I give this dealership one star, and that's because of the salesman. other than that, be weary and stay away, like FAR AWAY. I purchased a certified 2015 Infiniti QX60 fully loaded with only a little over the salesman. other than that, be weary and stay away, like FAR AWAY. I purchased a certified 2015 Infiniti QX60 fully loaded with only a little over fifty thousand miles. From the time I left the dealership I incurred nothing but PROBLEMS. IT started with the front dash, A loud rattling noise coming inside the front of the radio, took it back to the dealer the next day for consult, they found the problem instead of replacing the broken object, they repaired it with felt tape. about a month later the problem reoccurred, again they repaired it with felt tape, within the next seven months, the transmission went. and had they had to replace my transmission with a new one, they replace my steering wheel pump because I driving on the highway with my children and the steering wheel LOCKED on me at sixty miles per HR, scaring me and family to death. The steering wheel pump was leaking and had to be replace . and after that the valve body had to be replace. All four rotors had to be replaced, the driver's side window would go down and not come back up, the driver's side kick panel lights had to be replaced. The driver's side heated and air condition seat MALFUNCTIONED and to be repaired. The secondary coolant fan stops working and had to be replaced. Mind you this vehicle was supposedly CERTIFIED BY INFINITI, WHICH AFTER SPEAKING TO A CERTIFIED MECHANIC WHO STATED THAT THE VEHICLE WAS PUSHED THRU CERTIFICATION JUST ENOUTH TO PASS WITHOUT REALLY BEING CERTIFIED. More
by Got Taken 4a ride
Employees Worked With
Sergio Vaz
January 26, 2021
Paul was professional, friendly and thorough.Haven’t Paul was professional, friendly and thorough. Haven’t owned my vehicle long but my experience the few times I’ve been there to change oil has been co Paul was professional, friendly and thorough. Haven’t owned my vehicle long but my experience the few times I’ve been there to change oil has been consistent. More
by Amarias
Employees Worked With
Paul Mcatee
January 26, 2021
yes excellent service really appreciate you guys over there Sergio knew exactly what I needed done and actually pointed out extra things that had to get done and it was just perfect there Sergio knew exactly what I needed done and actually pointed out extra things that had to get done and it was just perfect More
by etintthegod
Employees Worked With
Sergio Vaz
January 23, 2021
Service was performed on schedule and I was provided a loaner to make things even easier. Everything was well explained at drop off and it was an easy process. loaner to make things even easier. Everything was well explained at drop off and it was an easy process. More
by PLUNKETT_SJ05
Employees Worked With
Ron Antonucci
January 22, 2021
Steve and the Infiniti team were the best! Steve has been my salesperson for several cars through the years and has always made the experience pleasurable. His product knowledge and help in explaining d been my salesperson for several cars through the years and has always made the experience pleasurable. His product knowledge and help in explaining details of my car and making sure I was comfortable before leaving the lot are much appreciated More
by Ccchristopher
Employees Worked With
Matthew Willcocks , Brenda Proulx, Steve Romjue
