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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
525 Reviews

525 Reviews of INFINITI of Van Nuys - Service Center

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August 23, 2024

It was all very good. It really t was all very good. Nothing more to add. Thank you. More

by Christian Stoianovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Rodriguez
August 22, 2024

Good location, easy to create service appointment, and then to sign in for service, when you arrive. Very respectful staff. More

by ORTHODOC7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
August 19, 2024

My Rep Miguel was fantastic, he’ll keep you update of your car status.. last visit I had was great came in early and got my car done with car wash and vaccum.. thank you Infiniti member , you are all gre More

by EMILIO2400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
August 18, 2024

The service was great as always. I so appreciate Rudy and all the service department. More

by NANATOMMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Rios
August 18, 2024

Santiago is the best! While the dealership has gone through changes, Santiago has kept it real in the service department. Offers great advice and communication when the ve More

by Jairo Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Biaz
August 15, 2024

Miguel your service advisor is wonderful. Great to work with. He is thorough and helpful and knowledgeable about your systems More

by FARIDA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, don’t know last name
August 14, 2024

All the service advisors are great! The wait room is the best! Everything is clean! The service is quick & the wait is enjoyable with delicious coffee available. More

by SUZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
August 14, 2024

Rudy was amazing. He was very easy to get ahold and and kept me updated the entire time. Great experience! More

by STEVENENGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
August 14, 2024

It is a great dealership ,we are coming to you since 1999 ! if my memory helping . First car I purchase was Q45 T ? I had about 98ooo Miles on it was a great car . Thank for service More

by Reza Mohajer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
August 13, 2024

Everything went on smoothly and in a professional atmosphere. I worked With Santiago Waez, I highly recommend him. 5-stars More

by hagopja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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