INFINITI of Van Nuys - Service Center

Santiago was very helpful and knowledgeable in giving me service I requested. Awesome service! THANK YOU service I requested. Awesome service! THANK YOU More

Great service and Santiago always makes sure I’m taken care of. Also thank you Rudy for checking my vehicle in when I arrived. care of. Also thank you Rudy for checking my vehicle in when I arrived. More

They did a great job on my car. . got me to and from work even brought me a loaner can and dropped my car off to me.. .. They were great! . got me to and from work even brought me a loaner can and dropped my car off to me.. .. They were great! More

Miguel provided an excellent customer service: friendly, fast and on time. Facilities are clean and comfortable. fast and on time. Facilities are clean and comfortable. More

I have bought 3 cars from here, dating back to the last century. I think they are remarkable and have never had a bad incident here. They are all personable, friendly, knowledgeable and ready to assist w century. I think they are remarkable and have never had a bad incident here. They are all personable, friendly, knowledgeable and ready to assist with whatever you bring in. I would recommend them to anyone and everyone. Miguel in the Service Department is just remarkable. More

IT IS ALWAY A GREAT EXPERIENCE AT INFINITI OF VAN NUYS. THE STAFF AND SERVICE IS ALWAYS AWESOME. THE STAFF AND SERVICE IS ALWAYS AWESOME. More

Rudy it’s the best He makes sure you go home safe and happy with the services they provide you, happy with the services they provide you, More

I am extremely disappointed. I have been coming to your dealership for the past 6 years. You have complete profile on my car and keep sending me special deals related to my car s I have been coming to your dealership for the past 6 years. You have complete profile on my car and keep sending me special deals related to my car such as upgrade it with a new car or when service is due specific to my car. I received special oil change deal to pay for two and get 3 for $139. Made an appointment and when showed up I was told it is $189. I showed the offer email to the service rep and it never says that my car would be $189. He finally showed me two words at the end of the email that said "see dealer" and apparently it means prices will be different. Not a way to keep a customer by what is called "bait & switch". I agreed to stay and get the service done as I was already there but have learned my lesson not to trust the email correspondence I get from Infiniti of Van Nuys. More

Great customer service. Timely manner for service, good communication regarding car services. Neat and clean facility. Timely manner for service, good communication regarding car services. Neat and clean facility. More

Luis was awesome. My car was done timely. It was washed and vacumed. Not only was the work done the car looked awesome. My car was done timely. It was washed and vacumed. Not only was the work done the car looked awesome. More