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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
536 Reviews

536 Reviews of INFINITI of Van Nuys - Service Center

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September 26, 2024

Rudy at the service center is the best! Rudy at the service center is the best! More

by matthew.whelpley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
September 25, 2024

Rudy is great. So helpful and honest. Appreciate his assistance. Will only use Rudy there. More

by dlaw3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
September 25, 2024

Was extremely happy with the service my car received this day. Santiago was very helpful! More

by haydee2601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago
September 25, 2024

I took my vehicle in for service because my rear sensor fell off. I was concerned regarding price as I knew it wasn’t covered under warranty. My advisor Luis M Rodriguez promised to help me as best possibl More

by LEAHSEPT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis m Rodriguez
September 23, 2024

Luis was very attentive and provuded excellent service. I had another appointment afterwards and he got me in and out quickly, which is important to me. More

by hfarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
September 21, 2024

I was very satisfied with the service. Miguel Torres as been my go to person whenever I have a problem . More

by REGINEFELDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
September 21, 2024

Santiago Baez is EXCELLENT. He has become the Main Reason I am a return customer at your service center. More

by CARMEN.CORTEZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SANTIAGO BAEZ
September 21, 2024

Luis is very communicative and well informed. I appreciate his attention to detail and feedback More

by SHDYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Outstanding Performance very friendly and very helpful he knows what my needs he’s is very knowledgeable More

by NLOVE573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Wilson was great to work with. He explained the process step by step with my the service of my vehicle. More

by dannymurguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Lazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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