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INFINITI of Van Nuys - Service Center

Sherman Oaks, CA

4.8
536 Reviews

536 Reviews of INFINITI of Van Nuys - Service Center

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September 05, 2015

Quick and easy Loved my service advisor Steve Chen! He took time and explained things -- he was very knowledgable. Waiting area was very comfortable. In and out as p More

by Playwright
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Just Steve sticks out
September 05, 2015

They bent over backwards to help me. I love my service consultants, David and Devin!!! They have both been A #1 to help me and give me the best advise for my car's best service. Thomas, More

by Steve91423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin, David, Thomas
September 04, 2015

Great service David Gonzalez got me out earlier than expected and the car was great! I would definitely recommend to friends and family and will be back. More

by hardy harhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
August 30, 2015

great service David Gonzalez took great care of me. I waited for my car and it was done in a reasonable amount of time. The car looked great because of the car wa More

by ngood0472
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
August 27, 2015

Service Appointment Tuesday August 25, 2015 I was very happy with my visit. Steven Chen Service Consultant met me immediately we went to his office. I was there for oil change, tire rotation et More

by Lynne 1018
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Steven Chen
August 20, 2015

Rescuing my tire! David Gonzales at Infiniti Van Nuys always takes good care of my car. I was on the road and had major damage to my tire, called him, you got me in rig More

by Poop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
August 20, 2015

Fast service and professional. Night and day with the dealership under new ownership since I purchased my QX60. It was easy to book a service time and I was in and out of the deale More

by Wwong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Chinchilla
August 20, 2015

Quick, Professional Service I came in for an oil/filter change, and got in and out in less than an hour. Jerry made sure everything went smoothly. That's the way all services s More

by JX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Chinchilla
August 19, 2015

GREAT JOB GUYS JUST PURCHASED A NEW TO ME INFINITY 2012 QX56 WAS HAVING WARNING LIGHTS FROM WHEEL SENSOR REAR I BROUGHT IT IN THEY FOUND PROBLEM AND FIXED FOR ME AT More

by HARLEY D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEVIN I BELIEVE AS WELL AS SERVICE MANAGER
August 17, 2015

Wilson was an excellent employee. Wilson was very helpful to me in dealing with a broken side mirror. I had no problem getting a fair price and felt very comfortable with the entire t More

by Bunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson
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